I have been using Serenata for a while & have always been satisfied with the service. The flowers have been of an excellent standard & delivered on time. In fact my last delivery was to an office block & the delivery was made to the correct floor & to the actual persons office!! Can't ask for a better service than that, thank you.
The person that received the Flowers and wine were very happy with them and enjoyed them, me on the other had was a bit disappointed with them seem to be a lot less that what was in the photo online. Looked more like the £20, when they were the £30 one's I orderd.
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I was expecting a larger bouquet and some of the petal edges looked a bit tired, but a nice product overall. The bouquet maybe could have done with some brighter tones. Nice touches like wire attached to the gerbera flower heads to stop them drooping.
I placed an online order, and 30 minutes later modified the delivery date. I don't understand why I was charges an extra fee. This was a SUNDAY, and it is not like someone had to rush out and change the delivery man! I'll think twice before using them again.
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I have yet to receive a comment from the recipient but I am confident from using Serenata previously that the flowers will have been good and given pleasure.
The recipient was pleased with the bouquet but when she sent me the picture I was a little disappointed as the greenery seemed to dominate the bouquet and the depth of colour of the flowers was not as I had expected.
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My daughter was delighted to receive the Peachy Perfect arrangement for her birthday. The flowers were beautiful and still looked very fresh a week later.
| Cheshire, | |
The service was excellent, i did say if person not home to be left on the door step as i didnt know house number the flowers could of been left with, I will continue to use this company again,
Absolutely beautiful flowers. My grandmother was extremely pleased with the arrangement and the clear easy to follow guide to moving successfully to a vase was really helpful and useful to her.
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although Sister very pleased, they didn't last as long as they ought to have done, perhaps the choice of flowers!
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.