Flowers and delivery fine but they were ordered for delivery to a Funeral Parlour and addressed "for the funeral of ...". I then received VERY inappropriate messages to advise me of delivery and informing me that recipient was likely to be so thrilled that I would be getting a "tingling sensation". I quote the message: "Maybe it's an old wives' tale, but if you get a ringing in your ear soon, chances are it's because someone's thinking of you - and not just any old someone, but forfuneral of Margaret Wood " Hardly sensitive.
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After receiving a bad bouquet from serenata previously, I was hesitant to use them again. But this bouquet was lovely and my mum just loved the flowers and the colours were her favourite. She also sent me a photo so I could see them and had to agree so I made a good choice in giving serenata another chance.
I got half way through ordering a hamper for my daughter's birthday this week and had trouble with your website . In the end I had to fined another firm to get something to her on time . Bit disappointed as I have been satisfied with your excellent service.
Very pretty bouquet. However it was delivered late afternoon and it had been in a warm delivery van. The blooms were fully open and as they were to take to a funeral the next day, by then they looked nearly over.
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Flowers were liked by the recipient and received in good condition. They didn't remain in good condition for as long as expected - they were significantly wilting within a week.
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Excellent Service ,flowers were fresh and much appreciated by the recipient,Thankyou
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Beautiful colours exactly as the photograph. I would definitely recommend Serenata Flowers to my friends. Thank you.
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These were for my brothers funeral and internment of ashes 2 days later. They were lovely.
Was sent these myself and they were so lovely, I sent the same ones to a friend
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of 54 reviews
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.