- 1x 9 inch balloon - I Love You Balloon
- 1x soft toys-teddy bears - Brown 16cm teddy
- 12x rosa - Rosa Red 40cm
- 1x chocolates - I Heart U Milk Chocolate Bar
Customer reviews of the overall ordering experience
Total Reviews: 12
I was impressed with the text system, keeping me informed of the delivery to and from the address, but I wanted to speak to someone regarding details of the card but I couldn't obtain this information on line.
I also ordered a glass vase when really the presentation of the flowers did not tell me one was provided. May be the advert could have said vase included.
Although I didn't see the flowers and chocolates I bought for my step mum as they were delivered directly to her, she was thrilled with them.
She told me all the flowers in the bouquet and how lovely they were. The chocolates were delicious too, she mentioned.
I will definitely use Serenata Flowers again.
Indeed I would recommend Serenata Flowers and use them again. I found the website very user friendly.
The bouquet was delivered on the requested day. I did not see them but was told they were beautiful. So thank you.
The flowers arrived when they were supposed to. I knew this because I was kept informed. The ordering system was easy to use and prices are reasonable.
I bought the flowers as a birthday surprise for my sister. She loved the flowers. I found the service excellent and the bouquet was as described on the website. I will be using SerenataFlowers again.
The service is good but I ordered the flowers using my mobile (not an iphone) it took 3 attempts to do the order the information would clear.
Placed order was norified whe order was delivered.
Ordered at 9pm , arrived the next day at 10.30am amazing service
They delivered when they said they would and the flowers were, by all accounts, very good.
Supplied a great product backed up by efficient & informative progress reports until delivery.
First time user, very impressed, reasonably priced and delivered on time, good communication
Nice Flowers for price and quick delivery. However a couple of stems were broken.
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
- We are unable to provide delivery notifications for same-day orders.
- We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.