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Recipe for Romance
It's the ultimate recipe, the recipe that everyone wants to know. We know that you will need the following ingredients:- Roses, preferably in two shades, followed by a single beautifully scented pure white Lily, then a sprinkling of Hypericum berries and dusting pretty little Astrantia stars.
Oh no.... did we just give out the whole recipe.....? Sorry, should have said a mix of 5 SECRET flowers and foliage.
The flowers were delivered as scheduled and were well packed.
The requirement to leave the flowers were misleading in that I mentioned they could be left on the door step but not literally - I expected the door to be knocked first and then if no answer to leave on the door step!
How little things make a difference.
The flowers were great and lasted well - my only comment would be that there was too much green and could have had another Flower or too especially as I went for the luxury bunch.
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Great Valentines bunch of flowers , well presented and packaged. Most flowers lasted up to 2 weeks after delivery.
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Beautiful flowers - plenty still in bud so opened up over two weeks.
The flowers and chocolate you delivered to my dear friend in the UK *exceeded* her expectations (and mine); were timely delivered, and for a fair and decent price. I'll definitely use you again (and highly recommend the service). Good customer service is really hard to find these days, and Serenata, you guys are excellent. Well done!
The flowers were delivered as per my specific instructions regarding time and date. The flowers were absolutely stunning. My wife, who loves flowers, says that they are the loveliest she has ever received. These flowers arrived in good order and they lasted a decent amount of time before showing any signs of wilting.
The service from the information I have received by the recipient was brilliant. The flowers have been lovely. from my point of view the updates of delivery have been great. Will be using you again in the near future.
Very good Excellent delivery, despite problems in getting them to the right place/person. Recipient sent me a photo of the bouquet, in a thankyou.
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.