I ordered these flowers for a friends birthday and was fortunate to see them arranged in her vase. They were lovely, I'm pleased to say, and so was the aroma emitting from the stocks. I also like the way they keep you informed as to when they have been delivered.
Had been using 2 other online florists but their delivery took 3 + days. Serenata delivered in 24hours, the bunch size of red roses was larger and better value for same or lower price. So I shall give the other two companies the flick and will be using Serenata from now on. Ann
Send two separate bouquets and the recipients were so happy with them. Really impressed with how beautiful and unusual the flowers were. This is the third time I have used this company and I would fully recommend.
tracking was a good feature, flowers were as ordered, it would be good to indicate a time period when having delivered to assure someone there to receive them and/or give a phone # of person receiving, in saying that it all worked fine this time.
Excellent service & communication. Flowers arrived when I was told they would & I received notification to say they'd been delivered. My daughter in law was very impressed with the flowers & my new grandson loves the teddy bear
Looked absolutely nothing like the flowers in the picture however they were beautiful and lots of them and the recipient was very pleased.Love the way Serenata keep you in touch with when the flowers are on the way and when they have been delivered.
Very happy with the the service will be telling all my friends about serenata flowers .always reliable
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.