* This product is delivered via an international florist network and, due to stock issues, it may be necessary to substitute the product ordered with an alternate product of a similar style and equivalent (or greater) value and quality.
Most recent reviews of this product
3.2 Total Reviews: 11 Product: Perfect Score
I remembered my sister-in-law's birthday the evening before it was due. I knew my card wouldn't arrive in time and having used Serenata flowers previously had a look on the website to see how much extra I had to pay for next day delivery. I was pleasantly surprised that it came as standard. The flowers arrived before midday on the birthday, so I didn't get told off for the late arrival of the card!
There was an issue with the flowers i purchased and sent to my mum, but i feel that the company handled everything correctly and quickly and professionally.
Overall all though what i purchased was a poor product on rhat occasion the professional way in which it was all dealt with leaves me feeling that this was a rare occasion and that they care about what service they provide!!
My mum was really pleased with the flowers for her birthday. I have used Serenata a few times now and every time the process has been easy, the delivery has had no issues and the quality of the flowers and arrangements have been excellent. I totally trust them now.
Delighted with the whole scenario, Recipients were absolutely thrilled to bits with the bouquet. They lasted fir eight days, value for money. Very satisfactiry
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.