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This spun sugar confection of candy-coloured gerbera daisies, red and white roses, alstromeria and dainty pink mini-carnations will satisfy any sweet tooth. The sweetest flowers for the sweetest person you know.
Service rating : The flowers were delivered on time and left in a secure place as there was no-one there to receive them. Product : My grand-daughter was thrilled with the flowers etc. Although they were delivered a week ago, they are still quite fresh
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Service rating : Delivery and communication first class Product : Flowers have latested weeks - brilliant
Customer reviews of the overall ordering experience
Total Reviews: 9 Product:
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Although the person receiving the flowers was out, the delivery person hid the flowers to avoid theft. I initially thought they had not been delivered and Serenata were very helpful in responding. When my daughter did receive the flowers they were in excellent condition and well received. Communication throughout was very good
Delivered when promised but thought a extra 10 pound on top of flowers for a guaranteed delivery steep . I think when ordering in time you should be able to choose your preferred time at no extra cost
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Ordered flowers for my mum's 80th birthday. They arrived on time and my mum was over the moon with them. She loved them and it was a lovely extra surprise to make her special day even more special. I have used serenata before and always been pleased with the flowers and service. Thank you
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I get great service from serenata and couldn't ask for better . The flowers are always so lovely and vibrant.
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The order was as a gift for my daughter to cheer her up. I thought I would try your company as a change from the one I have used before. Delivery was good.
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Customer service was excellent! I placed my order and need amendment. Twice! It was dealt with promptly and correctly. Very impressive.
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Great selection at a good price. Lots of updates regarding the stage your order is at. Really excellent service.
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Very good value and excellent service! It was great to have tracking of the delivery and the recipient seemed pleased with the content. Would use again
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Very simple and easy to use website, prices clear and no hidden extras. kept me informed of progress of order. Excellent
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.