The flower arrangement ordered was exactly as the image on the website, and the flowers have lasted well for almost 2 weeks.
Fortunately they were well packed as the Yodel delivery service had not treated the package with much respect. The box was crushed on arrival, and it had literally been dropped on the door step and left without allowing sufficient time to even answer the door.
Service rating : Beautiful flowers well worth shopping here peace of mind is great when you are not able to hand pick the flowers personally. I loved the way I was kept informed of everything as it happened. Product : I was lucky enough to see the flowers more than a week later and I was very impressed! My mum’s smile was beaming :)
| Riverstown, Co Sligo | |
Service rating : Very impressed with service, and for the updates on the progress of my order. Would just like to say though that there must be a slight risk when leaving flowers on the doorstep that they might get stolen? My friend was delighted with the flowers. Product : My friend was pleased with her flowers and sent me a photograph.
Service rating : Excellent service promp delivery Product : Received phone photo from daughter didn’t look quite same as website picture , roses looked quite open , so don’t think will have a long life
I wasn’t that impressed that it was added on and not part of the flowers package. I doubt I will use serenata again for this reason. I find last minute add ons a little cheeky to be honest.
| Box Hill Sth | |
I would recommend this company to anyone. Prompt delivery and excellent feedback on time sent etc. Very happy that my order was dealt with in such a professional manner. Will use them again when the need arises.
Service rating : Wide choice of product, high quality and efficient service. Product : Whenever I use this company I am always very satisfied and the recipients are always very happy with their flowers.
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Next day gift delivery
All next-day courier delivered gifts are dispatched from our central production facility.
Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
If standard delivery is chosen, we cannot guarantee an exact delivery time
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.