The flower arrangement ordered was exactly as the image on the website, and the flowers have lasted well for almost 2 weeks.
Fortunately they were well packed as the Yodel delivery service had not treated the package with much respect. The box was crushed on arrival, and it had literally been dropped on the door step and left without allowing sufficient time to even answer the door.
Service rating : Beautiful flowers well worth shopping here peace of mind is great when you are not able to hand pick the flowers personally. I loved the way I was kept informed of everything as it happened. Product : I was lucky enough to see the flowers more than a week later and I was very impressed! My mum’s smile was beaming :)
| Riverstown, Co Sligo | |
Service rating : Very impressed with service, and for the updates on the progress of my order. Would just like to say though that there must be a slight risk when leaving flowers on the doorstep that they might get stolen? My friend was delighted with the flowers. Product : My friend was pleased with her flowers and sent me a photograph.
Delighted with service, especially emails telling me they were on the way and then had been received. Also the recipient was delighted with the bouquet. Thank you!
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Lovely arrangement, just that little bit different mixing unusual blooms with my friend's favourite traditional flowers. Sent as a condolence gift, my friend thought it was lovely and let her know we were thinking of her.
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People who received thought they were beautiful at a difficult time.I would like to thank you for your very professional service at very reasonable price.
Service rating : Excellent service promp delivery Product : Received phone photo from daughter didn’t look quite same as website picture , roses looked quite open , so don’t think will have a long life
Service rating : Really impressed by the level of communication from serenata, particularly in relation to the delivery Product : I didn’t see it, but the recipient said they were beautiful flowers
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.