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Cherish the charm of the festive season with a wicker basket of crimson Christmas apples, sparkling baubles
and pinecones tucked amongst kiefer sprigs and eucalyptus leaves and accented with cinnamon sticks.
Service rating : I had never even heard of Serenataflowers, however based on reviews, I decided to send my Aunt, who is in a Nursing Home on the east coast, a Christmas basket. I was able to send the basket within 24 hours and was most impressed by the communication both by text and email I received as the basket was due to be delivered and actually delivered. Later that day I received an email from my cousin: ’Mums basket of flowers arrived at lunchtime today, they are absolutely fantastic, really fresh, seasonal and packaged beautifully needless to say she was absoluteley delighted’. Consequently I will be using this company again and would highly recommend. Mrs Gregory, Peterborough. Product : ’Mums basket of flowers arrived at lunchtime today, they are absolutely fantastic, really fresh, seasonal and packaged beautifully needless to say she was absoluteley delighted’.
| Oxford Mills, Ontario | |
Here, verbatim, is the contents of the email I received from my friend moments after the Christmas Basket was delivered, "This gorgeous, fragrant Christmas basket has just been delivered. Thank you so much for such a perfect gift. I love the house being filled with foliage and flowers, especially at Christmas. As you can see it is on the kitchen windowsill as you imagined where it looks, and smells, wonderful. I shall enjoy it when ever I'm in there which will be a good amount over the next couple of weeks! " She sent me two photos of the basket, which looked better than the image on the Serenata website. -- Well done Serenata Flowers, and that includes you, Lily Calyx! ... An original bunch, right down to the signature line.
I am very happy to tick boxes but think that your feedback form is defective in that in doesn’t allow me to simply tick boxes - I don’t want to add a comment. Normally I simply don’t take part in these things if I do not have the option of not leaving a comment - I am just letting you know why others too might not reply
Service rating : Good product, good service. I knew exactly what was happening, when and could choose my delivery time. Particularly liked the texts telling me when the basket was going to be delivered. Thanks Product : Apparently the product was outstanding and has lasted for ages. Thanks, will use this service again.
Product fine, delivery poor. Although someone home and expecting call, delivery person left 2 Christmas baskets outside front door, did NOT ring bell or knock. Only found them when her son returned home from evening out. Not good enough !
Service rating : The recipient was truly delighted. We were equally delighted with her reaction and your service. Product : A tad expensive but well worth it!
28-Dec-2012 No problems at all. Impressed by the updates I received.
| Argelès-sur-Mer | |
Service rating : All my flower orders were executed perfectly on time and in shipshape condition - thanks! Product : My daughter in law couldn’t join us for the holidays due to a new job, so you brought her Christmas cheer ...!
Service rating : Quite good, however, I was given a delivery time of between 8am - 6pm, they delivered just before 9pm! I don’t think that is acceptable Product : This looked very festive and first impressions were good, only delivered last Thursday so will see how long it lives
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I was a little bit disappointed when I saw a photo of the basket and it did not have much colour in it as per your photo on your site. I realise there were different sizes but thought the foliage would be the same as the photo on your site.
My daughter said the smell was really great..
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They cheered up my mother-in-law no end she was spending her first Christmas in a care home, so this basket added to her decorations and showed we had not forgotten about her. Thank you
Service rating : Delivery was exactly as promised but I emailed a query about a discount code which I couldn’t use which was ignored. Product : It was of good quality but a bit small for the price.
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of 145 reviews
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.