Service rating : Arrived on time and I was kept up to date with the whereabouts of my flowers by both e-mail and text. Very efficient and relaible especially as they were bought as a surprise present. Product : I have only seen a photo when they were put in a vase but my girlfriend loved them and was delighted with the quality of them
Service rating : Great service, good communication of all stages of delivery. Product : Flowers were lovely and well received but one of the roses was not in the water container provided with the bouquet and wilted quickly. The head fell off when being placed in a vase. The other 11 were fine.
An excellent service is given by SerenataFlowers. I was kept up to date with the delivery of the flowers indeed I received 5 E mails advising me of the progress of my order. Congratulations for such a very efficient service and I will be recommending your florist company to my friends . Well Done
| Brisbane Qld | |
I was very apprehensive ordering on line, but my fears were groundless. I had feedback every step of the way, and my sister said the flowers were just beautiful. Thank you for helping me to feel closer to her as I live on the other side of the world.
| St.Austell | |
Service rating : I was informed that the flowers received were absolutely beautiful, as I live 300 miles from the recipient I had to trust that the sympathy bouquet would be as I would want. Serenata delivered in more ways than one. Product : See above. Thank you very much.
Service rating : excellent. I live in the US and it was sooo easy to order the flowers online for our mourning family in Scotland. Product : excellent...spoke to our family yesterday, and the flowers still look beautiful
The flowers looked good on the illustration and I am glad, to say that when seen at the recipients they were excellent.hg
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My friend was just delighted with her bouquet, so l was just as equally delighted
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The flowers arrived exactly on the date requested and the roses are still looking good over three weeks later
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of 57 reviews
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.