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A Red Rose in a Vase
A kiss could wake your sleeping beauty, but if you're hoping to rouse latent passions, send this single crimson-lipped rose that pouts between rich green fronds of foliage in a handmade vase with hourglass curves.
Service rating : The service was good until delivery. The driver left the package on the front door in a neighborhood where things get easily taken away specially in the morning. I’d recommend that you take better care of the products and pay for a better delivery service that guarantees reception of the things. Product : I got this for my bf and he absolutely loved it. The rose came fresh, with little bubbles of water that give them that gr8 look.
After a day or so I gave it the food it came with and it just opened more and blossomed.
This was, in my mind, a disgrace. Yes, the card was lovely, but to send it without the message I had written whilst placing my order was farcical. To me this ruined not only the order, but Valentine’s Day, especially as I was not given any possibility to correct the error.
I did raise this with the Customer Services team, who have given me a refund of 10%. For me, for ruining what is an important day in the calendar, 10% is a meagre sum.
For the first time whilst using Serenata Flowers I felt truly let down.
Service rating : The service - ease of website - is good. The same as it has always been and that is why I use this company Product : Unfortunatly I saw the flower on Wednesday, and it was very much past its best. I have previously ordered the same thig, and it was beautiful, and lasted over 10 days, but this arrives without any water at all, and was rather withered. Very disappoionted
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Service rating : Service is good, just a little frustrating there was no number to call. I ended up sending a red rose instead of white rose which is what I really wanted to send, but they only had offers on the red rose. Not everyone wants to send a red rose for Valentine’s. Product : The receiver was very happy.
This Valentines rose was for a man - he likes flowers in the house but any more than a single rose would freak him !
Lovely present with flower only just now looking weary 3 weeks later - foliage however still going strong - well worth the little cost !
Very good service !
Service rating : The Rose arrived on time and looked lovely. The down side was it only lasted 3days. I followed the instructions but was sad that the rose didnt last a bit longer. Product : Rose only lasted 3 days. Looked lovely when it arrived.
| Mountainside, NJ | |
Service rating : Sent to hotel and was delivered just ahead of check-in - perfect timing. Product : Reaction says it all: "The most perfect rose with all these gorgeous greens. In the biggest box with all sorts of packing and protection."
Service rating : Perfect & easy to order even though I’m on the other side of the world in Melbourne.. Also, my partner was out all day so I left instructions to leave inside his apartment building, it was left exactly where I asked it to be :) Product : Absolutely gorgeous
| Lakatamia | |
Service rating : Excellent service and spirit of professionalism! Great timing on replying to my requests.. Definitely i am suggesting you to my friends!! Product : High quality products and value for money!! Very good condition of the flowers and instructions for the recipient!!
Service rating : easy, very competitive value and service. I will use again. Product : beautiful rose with a large bloom. Although open on delivery it’s still going 1 week on. foliage and vase nice too. Girlfriend is very pleased.
Service rating : Nothing wrong with the service and was delivered when expected Product : The rose was not very healthy and very disappointing to see that the vase was not the one showed on the sight and in fact did not even fit the product in which was very poor
Service rating : Delivery was perfect....product was perfect....well done...would recommend!! Product : The whole thing looked amazing. I don’t know how you maintain such quality at such a reasonable price. Really pleased with product.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.