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The romance of the Far East is carried by wisps of pink gypsophilia gusting around spicy pink gerbera daisies, alstromeria and pink lilies, while the vibrant colours of embroidered silk and the fan-like flutterings of delicate petals conjure dreams of the Orient.
This is the third time I have used Serenata and each time the recipient has been delighted wit the flowers when they arrived. I have seen pictures of one of the deliveries and they were lovely. I was a little dubious this time as there were quite a few bad reviews but decided to go ahead on the reaction to the previous two times I had used them and I was not let down or disappointed. Thank you!!!
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It was a birthday gift for my grandmother and she absolutely loved them. I'm currently in Australia and she FaceTimed me especially to show me them. It was great knowing I can trust you to send a beautiful bunch of flowers on time when I'm on the other side of the world!
Lovely flowers and amazing service. I wanted to change the message on my flowers late at night when they were being delivered the next day. Serenata sorted this for me immediately and sent me a lovely email assuring me that this had been done.
The first delivery of flowers was damaged on arrival. However, once this had been reported to customer services I received an apology and a new boquet was delivered the very next day. Excellent customer service!
My daughter was not feeling very well so we sent flowers to cheer her up a bit as she is in the midlands &we are in the south we found your service through the web siteshe loved them thanks very much for your service
| Sevenoaks, kENT | |
I'm always impressed at how helpful Serenata staff are when I get into a quandary! My family and friends always seem happy to receive their bouquets. thank you. J.Milton
The flowers are delivered in bud form so you are unsure of what they will be like. My Mum sent me a pic when they opened up. The colours were absolutely beautiful! She was very happy and so was i.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.