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There will be no 'he loves me, he loves me not' with this bouquet of freshly scented daisy mums and orange lilies - every petal will scream out 'he loves you!' (We've even added some sunset-orange alstromeria so that you can ride off into the sunset together... aren't we thoughtful?)
Service rating : used serenata before and was pleasently surprised, so thought i would use again. Product : very disappointed with them, they looked withered and sad. i was with the person who i sent them too when they arrived and i was quite embarrassed. plus the text on the card was tiny and took up a very small section of the card. it looked like it was done on the pc during someones coffee break. the next time i want to send flowers i will probably shop around.
I have used Serenata many times and on the whole received good feedback from the recipients. They have been pleased with the flower arrangements and the quality of the product. On one occasion I had reason to complain as the flowers had been delivered 2 days late and weren’t up to standard. Sadly my dear Aunty was reticent to tell me however, I spoke with Serenata there was no quibbling they refunded me straight away, which in turn means I will continue to use their service.
| Orihuela Costa, Alicante | |
My elderly brother has recently been very ill and his neighbour has been wonderfully supportive and helped his wife during his hospital stay. As I live in Spain I wanted to show my appreciation for her help and care. Serenata lived up to everything they offered on the website and the flowers sent were beautiful and arrived just when Serenata said they would. Will definitely use them again.
Recipient loved the flowers, however I did not visit this person at home until 2 1/2 weeks later, so imagine my surprise when I went around and the bouquet was still blooming beautifully as though they had been purchased just a day or two previous. More than happy with flowers and will definitely use this service again, especially when the quality of flowers was so good at such a brilliant price.
| mumbai | |
Thank you for making such a beautiful arrangement of flowers by Serenata Flowers.The flowers were as fresh as shown in display and stayed for a week.I had sent the flowers to my love and he was happy and that made me more happy.
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Service rating : I like the way they keep you informed of your order’s progress. Easy to use website, clear pictures, fair pricing. Product : Gift to say ’thank you’ to friends - they were delighted with the condition and selection of blooms.
Service rating : Excellent all round Product : Quick and easy service very quick to reply and rectify goods ordered in error . Friend was delighted with flowers arrived as requested and I was kept informed of arrival thank you will definitely use again .
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Easy to order, excellent value, wonderful flowers with tight buds not yet starting to open before delivered, great free delivery will definitely recommend to friends and will use again.
| Indirapuram | |
Could have used technology to update the person who has booked the flowers.
Vague & unclear message raise anxiety which isn't good to offer when we are touching feeling & emotions of people.
The flowers were beautiful and the service was excellent. The receipient said the flowers were absolutley georgeous. I would definatley use this service again and also recomend Serenata Flowers.
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I had some issues originally (flowers had been delivered completely ruined) but I contacted them and they replaced them immediately free of charge and there customer service was great about the whole situation.
They smelt beautiful and lasted a good while. There was a lovely selection to choose from and I was very pleased with what I ordered and so was the recipient.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.