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Far, far away in lands older than the setting sun, children hear the tale of Tigerlily - the beautiful maiden who captured many a great warrior's heart. All her wild innocent beauty is captured in turn in these striking orange lilies.
Service rating : Great value for money, beautiful flowers & quick delivery. My only gripe is the fact that the flowers were left at the door of an office building when my instructions were to please be patient and give people some time to come to the door - I can’t imagine no one would have been in to accept them. Will definitely use again though! Product : Beautiful flowers - most arrived unopened which, although it looked a bit unimpressive to begin with, turned out to be a good thing as they then slowly started to open one by one which was stunning.
Service rating : Good communications but wasn’t sure about the flowers being left with a neighbour because it’s an industrial estate. Wonder if could have called me to ask first as I probably would’ve paid a bit extra to have it redelivered to a different durham address. Product : Recipient reported that although she couldn’t collect flowers from neighbour for several days (weekend and a bank holiday!) the lilies were still alive and lovely.
Service rating : Fine. Product : The person the tigerlilly flowers were for didn’t actually receive the product I asked for since it was no longer in stock. I was phoned and given a suitable alternative but I think I should also have been given some sort of discount since I knew that she would have preferred the first option.
Absolutely awful flowers. Looked nothing like the picture, arrived with maybe 4 flowers and loads of leaves. Embarrassed to have given these to my friend. The only positive is that I was refunded straight away
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Service rating : Easy to order and delivery as expected. Product : I haven’t seen the flowers, but the recipient said they were beautiful but was a bit disappointed that some of the buds had broken off in transit.
Service rating : Excellent service and brilliant delivery. Product : Recipient really pleased with flowers.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.