Service rating : Great communication! I knew straight away when my flowers had been dispatched and also was notified immediately once they had been delivered and reached their destination! I would definitely recommend serenataflowers to anyone and will most definitely be using them again! Very satisfied customer :) Product : These flowers were even more beautiful than I expected! Nice, decent sized bouquet of flowers! Good value for money! Beautiful fully opened roses, the person I sent them to was very happy! Thank you serenataflowers! :)
Service rating : I hadn’t used Serenata before and have been delighted with their service. Everything from ease of use of the website to the regular comunication as to the progress and delivery of the order was seamless. Product : My friends were absolutely delighted with the bouquet for their Ruby Wedding anniversary. Whilst I haven’t seen a photograph of them yet, their description matched the illustration on the website exactly and they said the flowers were very fresh.
| Joondalup Dc | |
Service rating : I live in australia and needed some flowers for a poorly friend back in uk. Serenata flowers made a special friend very happy. A very perfect beautiful bunch of flower’s. I highly recommend and will be using u in future for all my flower’s :) jo x Product : Such a perfect and beautiful bunch of flower’s. Recipient would not be disappointed.
Ordering online was quick and fairly painless, with the exception of an error causing an additional item to appear on the bill, post shopping basket summary. Nevertheless, the customer services team responded very quickly to my query, the matter was resolved within hours, and the original order was delivered correctly and on time.
Service rating : your service is more than excellent and I have already begun recommending you guys to friends and relatives. Product : your packaging was so efficient and proficient, you guys are doing a fantastic service to mankind!!!!
I was’nt sure because it said free delivery it would be a poor display, I was so wrong! the reason I used Seranta as they had different and stylish displays and I was’nt dissappointed. The displays were fresh and beautiful, if anything I would recommend going larger as it is good value for money.
Excellent! Receive on time and a fresh colourful arrangement! Many thanks.
| Cividale del Friuli | |
Service rating : Ottimo servizio Product : Scelta molto varia e adatta a diverse occasioni
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Next day gift delivery
All next-day courier delivered gifts are dispatched from our central production facility.
Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
If standard delivery is chosen, we cannot guarantee an exact delivery time
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.