(Sometimes the lily flowers in this bouquet may arrive unopened – but that’s a good thing. The buds will come into bloom within about a day and the recipient will enjoy the flowers for even longer.)
Most recent reviews of this product
4.3 Total Reviews: 650 Product: Golden Promise
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Everything was fine, eshop perfect. The only negative is that if you leave the message on the postcard in another language than English and you use a letter which English doesn't know, you will get a square instead of the letter on the postcard. In my case I wrote my message in Slovak and used some letters specific for Slovak. The message printed on the postcard was just combination of squares and letters...it was terrible surprise for me as this could the shop solve easily...
Because I have never actually seen the flowers I send, I have rated this as good.
My recipients have always been thrilled with the flowers, but until I actually see the flowers myself, I do not know if this is politeness or an opinion. I would still recommend this service and will definitely use it again.
However though the flowers were lovely they did not match those shown on your website as there was only one white fresia amongst the yellow roses when the photo showed an equal number of both yellow roses & white fresia. I therefore felt this was deception on your part.
Easy to use the order site. Brilliant updates on order tracking on the delivery date. Friends receiving the flowers were very impressed with the care of packaging.
The flowers were very fresh and fitted the recommended vase perfectly.
My mum got her flowers as a surprise Mother's Day .she rang to say they were beautiful .thank you .excellent service,sunday delivery , lovely flowers and texts to keep me informed !
I will use you again !
I've always received very prompt and efficient service from Serenata and the recipients of the gifts have always reported that the flowers are lovely.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.