I bought these for my sisters 60th birthday as I wanted something special, I knew as soon as I saw them that these were it. She said that they were perfect, so perfect & beautifully colourful that people asked if they were real.
left the flowers at the front door and not the back and no card was left with them
at all. this is the first time your service has not been excellent.
hope this is a once off. as usually you would rate a 10 out of 10.
Service rating : Second time of using and as good as the first. Highly commendable and will use again. Product : We were sent a photograph of the flowers by the recipients, and they looked amazing. They were delighted with them.
| Aabybro | |
I have used SerenataFlowers every time I want my husbands family, to have a little something. I live in Denmark,and every time I have used the company, the service has been excellent. I do love the texts, so I know when the flowers has arrived.
although the roses were drooping after a day this company immediately refunded my money without quibbling.. I immediately re-ordered.. stuff happens and it wont marr my dealings with this professional organisation.
Service rating : As always excellent choice and price Product : Arrived on the date specified, fresh, bright, but would have preferred handed to the person in a wrapped bouquet rather than wrapped in a box
Service rating : Serenata flowers are always reliable Product : My sister was absolutely thrilled with her flowers, they were fresh, fragrant and plenty of them thank you
| Sausalito, CA | |
We received photo of the bouquet we ordered and it was as lovely as the website photo
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.