It was OK apart from the marked petals on the Pink Roses, mentioned above. I actually wanted 2 dozen Red Roses for Valentine's Day but when I came to order the Red Roses, it said Offer now Closed, so I had to choose something else - so I went for the Pink bag, with delivery 3 days prior to Valentine's day but then 2 days later I noticed that the 2 doz Red Roses Offer was back on again, and I could've got delivery on Valentine's day which was disappointing
The receiver loved the flowers and said that there were very fresh and beautiful not like some withered flowers she has received in the past.
The only suggestion I have is that the description includes the number of stems you put in especially for bigger flowers such as roses and lilies so that the buyer knows the number of stems being purchased and choose the size accordingly.
I have so far purchased my last two flowers from you and will be buying the future ones from you too.
The flowers were beautiful and i will be using you again however the flowers were sent to my mum and she said they started to wilt after a couple of days and she then realised the sponge inside was bone dry. i don't know if there is a card to say needs more water because i didn't receive them and my mum wasn't sure but it would be a good idea to prompt people to add more water if necessary...just future reference really.
I saw the flowers the day after they were delivered to my mother-in-law. While they were decent, I have to admit I would have been disappointed if I had paid full price for them, as they didn't look any better than the luxury ones at my local supermarket, which I would have picked up for half the special offer price...
I was delighted with the quality of the flowers that were supplied direct to me.
They can only be described as "perfect in every way."
Excellent packaging & again with the inclusion of a quality colour co-ordinated gift bag. You really have thought of everything, superb service.
The gift bag was sent to my mum on her birthday. Unfortunately on the same day the flowers arrived the GP was called for my dad. The GP was so impressed with how beautiful and fresh the flowers were, he asked for the details where they had been sent from.
My friend Jean who is not well at the moment was thrilled to receive the beautiful bouquet. She said the flowers were even more beautiful now the lilies were out - perfect match to the pink roses and the perfume was amazing. Thank you for making her day.
Thankyou. Every thing went so smoothly. Texts and e-mails to let me know what was happening. And when delivery was secured. Arrived as stated in bud. My friend rang to thank me when they opened to say that they were beautiful.
The recipient was absolutely delighted with her flowers and very impressed with the quality, freshness and size of the bouquet. Well done and thank you
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Next day gift delivery
All next-day courier delivered gifts are dispatched from our central production facility.
Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
If standard delivery is chosen, we cannot guarantee an exact delivery time
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.