I have used serenata flowers several times the flowers are lovely however I purchased flowers for my sisters birthday on the 19th April for next day delivery i had just finished my order when my sister called to say she was in Scotland where I live she stays in London, I sent an email immediately to cancel as no one would be there to receive the flowers only to be told it was to late to cancel it wasnt even 5 minutes later I sent the email .I explained the flowers would have to be left at her door as she was in another country but was told it was to late to cancel even although my order went in the previous night .I thought this was very poor service as the flower order would not be dispatched untill the morning of the 20th .a simple email or call could have canceled the order .
We have used Serenat on a few occastions now - getting flowers to our golleagues for various occasions. On the latest occastion the on-line system wasn’t working properly so I couldn’t print all the information I needed. As a VAT registered organisation it is important that I can dis/prove the VAT element of all purchases and provide our directors with a tax document to authorise for payment. This wasn’t possible on this occasion and your system should allow for a retro-spective view of confirmations etc.
Great Website, great value for money, great flowers and free next day delivery!
Can't believe I didn't know about this site before, will be my 'go to' for flowers now!
The only thing I would say is to include full ingredients of all food gifts on the site, I emailed customer service to find out, they did reply very quickly though, great customer service, thank you!
Very easy and affordable service.
Great website which makes choosing the right flowers (and added bits) effortless and fantastic option available with free next day delivery.
Also feel it is worth mentioning the confirmation email and text were excellent touches.
Mother in law was delighted, thanks guys!
Excellent service - next day delivery on a Bank Holiday weekend! Even had a message to say when the flowers had been delivered and my friend was delighted with them. Thanks!
Prompt , easy to order, free next day delivery. Did not see the flowers but it was reported how beautiful the flower's were and they cheered our friend up.
I found the website really easy to use - ordered next day delivery and was kept well informed until the flowers were delivered. Very happy with everything.
Are you tired of getting your wife or loved ones the same type of flower arrangements all the time? Do the flowers that you get from other flower shops seem to loose their sharpness in color within the week? If you are just looking for something a little different, serenata has something for everyone. Serenata Flowers' retro flowers are just what you are looking for. With vibrant eye popping color and styles, Serenata's retro flowers fit the bill. With styles from the fifties to the seventies, they have everything you can think of. Choose from 30 different arrangements like the Narian Dream, One Love, Oriental Breeze, Ocean Whisper, Sugar Hill, Twilight, and Scented Pleasure. Just like any other services from serenata, you can rest assured that if you are not happy with your retro flowers you will receive 100% money back guarantee, with the best customer service available and the ability to ship anywhere in the world. If you would like to add a little something more with your order, you can. Serenata also provides you with an array of gift-wrapping services; to personalize your order more, they offer products like teddy bears and fine wines to go with your choice of retro flowers. In addition, you can be sure that when you place your order they will be on time, every time. The possibilities are endless with serenata flowers. So why not order a bouquet today and make someone's day very special today!