Saying sorry is one of the hardest things and the longer you wait, the harder it becomes. If your thoughtless actions or hurtful words have upset someone, make amends with an honest confession accompanied by a sophisticated bouquet.
Free delivery anywhere in the UK from Monday to Sunday.
There was a technical problem when placing the order and therefore the invoice was not attached to the actual order this lead to the flowers not being delivered on the correct day. I emailed Serenata's customer services and within 10 mins I had received a reply. They were very helpful, apologetic and upgraded the bouquet as a way to say sorry. Obviously I was quite disappointed that the flowers didn't arrive on the intended day but I can not fault the communication and help from Customer Services to correct the problem. I would definitely use them again and also recommend them to other people.
Service rating : Would have been ’Excellent’ but I was informed three roses were dead by the following morning.
Serenata Flowers communication with me was excellent, and delivery was prompt. The only other thing that miffed me a bit was that your web site led me to believe that the flowers would be delivered by a local florist near the recipient.
Product : See above - I felt the quality of the roses should have been a lot better, three dying less than twenty four hours after delivery was not acceptable - so I would hesitate before using Serenata again - sorry.
Service rating : I ordered flowers from your company for a friend who had a special birthday. Orders with previous companies have not been up to expectation, however, my friend was truely delighted and said the flowers were beautiful , I was only sorry not to see them. Thank you for a lovely gift. Kind regards, Moira Bonne
Product : Excellent service, flowers delivered on time and in perfect condition. I liked that you have asked me as the purchaser for feedback. Too often because the product is unseen, it’s not up to standard. Your were! Thank you
Service rating : I have already left a very positive review of the company and flowers, after my brother said they were beautiful. However, after speaking to my sister in law , she said he didn’t want to upset me, and the flowers are dreadful. Like a bunch from the supermarket. I was extremely saddened and upset as they were a Christmas present. The service was excellent and delivery on time.
Product : The quality of the flowers was extremely poor, like cheap supermarket specimens.
Not deluxe by any stretch of the imagination, I am sorry to say I will not be making a repeat order.
as a company it has always been excellent service,but sorry to say this time I was dissapointed with the delivery service,I requested for them to be patient when delivering,as it might take time for someone to answer the door, due to family illness.only to find out the delivery man just left them on the step not even ringing the bell,they had been there for about two hours before being found,according to the delivery time signed obviously by the driver.luckly they were not damaged.
Service rating : Prompt service, delivered in a box, so protected.
Product : Unfortunately I can’t say that the flowers were good as the main feature (roses) were brown/crurled on the edges and oquite fully open, the rest looked ok, a little sparse, but acceptable. It did not have that fresh, vibrant look of special flowers. Arrived in a box, protected well, so that was a good point. Sorry. Jane
There was a problem on my behalf that you couldn't deliver the flowers on Christmas Day, which I completely understood, I don't work Christmas Day, it's family time. Your team were very helpful and very sorry to hear about my gran, which I am thankful for and I loved how fast your team responded to my emails, thankyou ever so much again for your service. Hope you had a lovely Christmas and new year. I will certainly be a customer for 2016! X
So you need to say sorry. Well firstly what did you do and whom do you need to say sorry to? We all have to say sorry in our lives, so often in fact, that the word loses its meaning. So to quote the song, don't tell her - show her. Whether it's a girlfriend, wife, good friend or a neighbour, flowers make forgiving a lot easier. You might be wondering what flowers would be appropriate for which recipient and if you should pick a particular type of bloom or a certain colour. We are here to answer all your questions:
White colour in general symbolises new beginnings and as such, makes a wonderful statement if you want someone to forgive you. Choose white tulips to send as an apology, they also represent peace and forgiveness. Send white tulips to apologies along with a nice card message and you're standing pretty good chances of being forgiven.Blue Hyacinths
Although not widely available as cut flower, blue hyacinth symbolises peace and the blue colour symbolises truth. That makes blue hyacinths the perfect I'm sorry flowers for any recipient. If you present someone with a bouquet of blue hyacinths, they will also appreciate the time you took into finding the flowers with the right meaning for the occasion.White Orchids
Another popular white flowers to be given as a way of apology are white orchids - they are elegant, exotic and timeless. If you can find potted white orchids even better because they will be a long lasting gift. As with other white flowers, the colour symbolises new beginnings and sincere intentions and it will remind the person you gift it to about your sincere apologies as long as the plant lives.Roses
If you're looking for something to send to your sweetheart, you can never go wrong with red roses - even though they are not designated apology flowers, they remind her of your love and passion, and that's more important than worrying about what colour should you be sending her. If you need to apologise to a friend, you can choose yellow roses as they symbolise friendship. If you really want to make a grand gesture, go for bouquet of 50 roses as those symbolise unconditional love.
No matter what flowers you send or deliver in person, they will be welcomed with joy and excitement. Make sure the card enclosed with the flowers clearly states your intentions and describes what are you apologising for.Mum, Grandma, Aunt or other Female Relative
So things are a touch easier when it's a female relative. You can choose to say I love you, you're my best friend, you have my loyalty and a host of other things and you're on safe ground, just avoid passion for obvious reasons. Roses - so whilst roses are a bit of a cliché they do have a classic elegance, try pink roses that signifies you respect the person for having grace and refinement, they can just mean thank you, other sources attribute the meaning Please believe me, to this simply elegant and beautiful bloom. Hyacinth (Purple): if you want something a little different try a bouquet with purple Hyacinth at its centre, this stately flower just states I'm sorry. Add a tendril or two of white ivy to signify affection and that you're anxious to please.Work Colleague or Female Friend
Are you trying to say sorry for something you did, or sorry for something that has happened to them, do you want to say I'm a friend and I'm here for you, or leave the door open for something more than friendship down the line. I'm a friend and I'm here for you: nearly everyone knows that yellow Roses are the symbol for friendship, yellow Poppies are the symbol for wealth and success and yellow Tulips say, there's sunshine in your smile. I'm your friend, for now: want to say I'm sorry but maybe hint at something else (once she's forgiven you), try a bunch of Tulips, red as a declaration of love, and white to say I am worthy of you.Girlfriend or Wife
So sometimes you just need to Sorry I was a bit of an idiot, but I love you. Nuts signify being an idiot, but may not go down well when she's mad at you already, so maybe something a bit more floral and a clearer apology.Roses: So sometimes you just need to get a big bunch of Rose to make sure your message is clear and understood. A mixed bunch of Roses says You're everything to me. Red Roses say 'I love you' whilst Lavender Roses speak of your enchantment. Loyal love; Daisies say your love is mine and I'm loyal or even I'm innocent, add some Buttercups to speak to a childish side or Gladioli say I'm really sincere. Faithfulness and fidelity; Bird of Paradise and Passion Flower as well as being a beautiful flowers symbolises faithfulness, Ivy means fidelity and blue Violets say I'll always be true. It's all too easy to buy flowers without thinking of what they say, a dozen cheap tiny roses says, I got whatever I could and I didn't put much thought into it. Whilst a single perfect bloom says I love you. Decide what you want to say, what you're sorry for and let the flowers speak for you.