Saying sorry is one of the hardest things and the longer you wait, the harder it becomes. If your thoughtless actions or hurtful words have upset someone, make amends with an honest confession accompanied by a sophisticated bouquet.
Free delivery anywhere in the UK from Monday to Sunday.
Your service by doing everything on line and keeping me informed was excellent but I'm afraid the flowers went to the wrong address. My son and his wife used to live at that address and had moved not far from there. Hence the person living in that house now, kept the flowers. The person who delivered might have asked their name when delivering. Basically I was given the wrong address to send them to but I think we could have rearranged things if we had got the flowers back. Sorry partly my fault ....
as a company it has always been excellent service,but sorry to say this time I was dissapointed with the delivery service,I requested for them to be patient when delivering,as it might take time for someone to answer the door, due to family illness.only to find out the delivery man just left them on the step not even ringing the bell,they had been there for about two hours before being found,according to the delivery time signed obviously by the driver.luckly they were not damaged.
Again the only problem is the YODEL delivery company as they do not actually deliver as requested. They knock on the door and leave immediately or they knock on door and drop the flowers on the ground and leave immediately. The flowers are left in the open and not hidden from view. Sorry but YODEL should not be used as they do not care about customer service whatsoever and serenaterflowers are aware of this as I alone have complained 5 times.
There was a problem on my behalf that you couldn't deliver the flowers on Christmas Day, which I completely understood, I don't work Christmas Day, it's family time. Your team were very helpful and very sorry to hear about my gran, which I am thankful for and I loved how fast your team responded to my emails, thankyou ever so much again for your service. Hope you had a lovely Christmas and new year. I will certainly be a customer for 2016! X
I live in Australia and my partner lives in scotland with our son, until they come to australia i need online services to send things to her. serenata flowers done awesome on valentines day. the flowers i had sent arrived at a great time in the day and she absolutely loved them, the price was great, the service was great. would definitely use them again but fingers crossed i dont have to sorry
Unfortunately the flowers were completed different to the photo on website! I've ordered numerous times but last 3 times the flowers look very poor and not worth the 40 to 60 pounds I paid!! Sorry but not happy with your sevice!! I'm avert disappointed customer and my mum was not pleased with the quality of flowers received knowing I've paid quite a bit!!
Sorry to say the recipient has not has the courtesy to acknowledge receipt of my
gift or say thank you.
Your service was excellent in advising of progress each step of the way so
I am confident the flowers would be excellent.
When you get in trouble, there are few ways you can apologise. One of the proven and tested methods is of course sending I'm sorry flowers. If you need to say sorry to your girlfriend, mum or a friend, sending flowers is one of the sincerest and easiest gestures you can make. Apology flowers come in many colours, sizes and with various meanings. How do you choose the right I'm sorry flowers for her? If you're looking for the best flowers to say sorry to girlfriend, we are here to help.
Below you will find a list of best flowers to say sorry and also recommendations for various recipients. If want your apologetic gesture to be as sincere as possible, send the flowers as soon as you can. The recipient will be touched not just with the stunning fresh blooms, but also how fast you acted. No one needs to spend days guild-ridden trying to figure best way to apologise. Don't worry too much about meaning of I'm sorry flowers or sending the right colour of apology flowers. It's the gesture that matters the most.
No matter what flowers you send or deliver in person, they will be welcomed with joy and excitement. Make sure the card enclosed with the flowers clearly states your intentions and describes what are you apologising for.