Service rating : Ordering was no problem, good service and kept well informed however...
I sent an email to Serenata on Wednesday last, telling them that the tulips delivered on the Monday last were not the freshest as some had had to been thrown away on that day, Wednesday. I would have thought they should have lasted a lot longer. And re the email I sent to them on Wednesday last, I have had heard nothing back as yet from Serenata Flowers.
Product : Flowers when they were delivered, I was telephoned by recipient to tell me that sadly they were not the freshest of flowers. So, disappointing on that front.
i recently ordered 30 purple tulips to be delivered to my friends as a thank you - they absolutely loved them. the service is very easy and lots of options and well priced. i will definitely order from here again, in fact i intend to order something in a minute! thank you for the great service and lovely flowers.
Service rating : Excellent easy to use online purchase - I am in India and wanted delivery of flowers to England - free delivery and very fresh flowers thank you
Product : The purple tulips in gift bag were in beautiful condition and are lasting well, my friend was very very pleased to receive them.
Service rating : Easy to order flowers at any time of the day or night. User friendly website. Very pleased with the speed at which delivery was made.
Product : Tulips were a large, round variety, very pretty but flopped in the vase. Had to cut them down by half to keep the heads up.
Service rating : Beautiful fresh flowers, delivered at a reasonable time and fantastic prices. This is the second time I’ve used serenata and I’ll use them again!
Product : Lovely fresh tulips in a clean pretty gift bag with a witty instructions card made my mothers day.
Amazing follow up even at 10pm in the evening when the colour of tulips I had originally requested wasn’t in stock for next day delivery. I was kept politely up to date on the order status right up until they had arrived at their destination. I will definitely use them again.
Service rating : Good at keeping informed about progress of order. I found website not clear about what was included in order.
Product : Yellow tulips lovely, but I was expecting that a vase would be included with order and was disappointed that this wasn’t the case
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