Service rating : Ordering was no problem, good service and kept well informed however...
I sent an email to Serenata on Wednesday last, telling them that the tulips delivered on the Monday last were not the freshest as some had had to been thrown away on that day, Wednesday. I would have thought they should have lasted a lot longer. And re the email I sent to them on Wednesday last, I have had heard nothing back as yet from Serenata Flowers.
Product : Flowers when they were delivered, I was telephoned by recipient to tell me that sadly they were not the freshest of flowers. So, disappointing on that front.
Service rating : Timely delivery and regular updates by email.
Product : I’ve seen the tulips the same day they got delivered... They were already way too opened, like tulips you’ve bought over a week ago. The ones I got from the coop, twice as big, BUT 5 times cheaper look so much nicer. A week later and they’re still not as opened as the ones you delivered for 30£! Very disappointed and therefore won’t use this website again.
Service rating : Excellent easy to use online purchase - I am in India and wanted delivery of flowers to England - free delivery and very fresh flowers thank you
Product : The purple tulips in gift bag were in beautiful condition and are lasting well, my friend was very very pleased to receive them.
Service rating : Easy to order. Excellent email updates. Will certainly order with Serenata again.
Product : My Mum was delighted with the quality and quantity if double headed orange tulips. Saw a photo of them, impressive.
Service rating : Beautiful fresh flowers, delivered at a reasonable time and fantastic prices. This is the second time I’ve used serenata and I’ll use them again!
Product : Lovely fresh tulips in a clean pretty gift bag with a witty instructions card made my mothers day.
Service rating : Easy to use website, excellent communication explaining when the delivery was despatched. Further communication to say that the flowers had been delivered.
Product : Lovely, long stemmed tulips. Excellent condition
Amazing follow up even at 10pm in the evening when the colour of tulips I had originally requested wasn’t in stock for next day delivery. I was kept politely up to date on the order status right up until they had arrived at their destination. I will definitely use them again.
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