If you want to show that special someone just how much you love them, why not send them some amazing flowers from our seductive same day range today!
Service rating : Good service and delivered as promised
Product : Extremely poor product. This was supposed to be the upgrade so dread to think what the basic £20 version would look like?! Bouquet was very small for £35 and a few of the flowers had seen better days. Spent £35 elsewhere in the past and received a large bouquet, this was no bigger than a £10 bunch from Asda and I was actually embarrassed when my fiance walked out of work holding them. Also, they were delivered in a cardboard box so not the most romantic of deliveries. Highly unlikely, well, I wont be using Serenata Flowers again! I was going to order a delivery for my mum for mothers day but good job I didn’t!!!!
Service rating : The product was delivered at a satisfactory time.
Product : I’d ordered the deluxe for an extra £5 thinking it would be more special. However, having spoken to my girlfriend, the flowers arrived damaged, and in a cardboard box wrapped in wet tissue... hardly the romantic gesture I was hoping her to receive for £30. I’m very sceptical as to whether I’ll use your service again and actually feel like I need some sort of refund for a bad quality product... which was supposed to be *deluxe*
Service rating : I was kept informed by text and email with humorous and descriptive messages, building on the Fairytale Love theme. Fabulous!
The order was delivered within the time specified and delivered to the alternate address agreed if the recipient was not home, as was the case.
Product : The Fairy Tale promise was delivered and received. And was every bit as romantic as it looked online. Thank you Serenata Flowers.
Service rating : Communications were brilliant with a touch of wit to the emailed updates of the progress of delivery.
Product : The flowers were beautiful with the biggest Lilly’s I have ever seen. They came in a cardboard box, ok not very romantic, but it meant the flowers arrived in perfect condition. I was lucky enough to get these at half price. I would have been happy to pay full price for them.
Service rating : Delivered exactly at the time I had requested. Did not know the flowers would need the stems cutting and arranging after delivery or that they would be arriving in a taped up box. Not great if your going for a romantic moment.
Product : Nice size but some of the roses were slightly browned.
This was my first and last purchase with Seranata, only due to the poor quality of flowers/wrapping. I ordered 12 LUXURY roses, and instead I received 16 very poor quality ones. The wrapping and water box were also poor. Delivered in a cardboard box! Hardly romantic for valentines! Not £60 worth! Interflora give much superior quality flowers and wrapping.
I ordered a romantic cake but actually a birthday cake was delivery. Very disappointed with this mistake. As suggested in the name of the cake I ordered it was for an anniversary .. Two red hearts. A cake was received with big blue ribbon on it and happy birthday.