Service rating : The Customer Service team are very good. Shame that the tracking number is not included in the - your goods have been dispatched email.
The box should be marked fragile if it contains wine ROTC as Yodel obviously handled my goods harshly which resulted in a failed delivery due to damage. I was not contacted regarding this as it was I who did the chasing. Customer Service turned another Hamper around in 24 hours and I received it the following day.
Product : I haven’t opened the full hamper as it is a present for my parents which I will deliver personally but at first glance the content looks good.
I wanted delivery to Fife, Scotland for a specific week day, but this couldn’t be guaranteed. I had to email the company to find this out as the online ordering system just said they didn’t deliver on any day I tried to arrange delivery for. This was for a hamper. Apart from this service and communication was excellent.
Generally Serenata provide an excellent service. I was disappointed recently when they failed to deliver chocolates to nurses wher I had been in hospital. No liaison with me, just a cancelled delivery and a refund. Problem may have been because box said Serenata Flowers, even though the contents were chocolate.
Service rating : Serenata Hampers have an easy to use website and they respond to questions or queries very quickly. Unfortunately their service was let down by the delivery couriers who failed to deliver my order twice
Product : Excellent quality products that are well presented but they are very small for the price paid however I’m sure the taste will show quality
I have used Serenata before and they offer Excellent free delivery options, they deliver on time and are very good at keeping you informed with progress. The Wine has increased in price this year so hopefully a very nice bottle of wine. Excellent company, really recommend them.
Always deliver on time however I requested a happy birthday message to be sent with chocolates and balloon which were delivered 8/8/20. Disappointed to read on card 'sender did not wish to leave a message' as this was my mothers 87th birthday
Service rating : Once again, Serenata did not fail to deliver fantastic customer service!
Product : Another happy recipient :)
Never miss a birthday, anniversary or special occasion again, thanks to Serenata Flowers' next-day service. Order one of our amazing gift hampers, packed to the brim with tasty treats, and we'll dispatch a courier to make sure your hamper's delivered the very next day.
Whether you choose a selection of delicious sweets, a traditional picnic hamper filled to bursting with fine cheeses and even finer wine, or one of our special pamper hampers for the love of your life, our next day service will see your hampers delivered UK-wide the very next day.
You'll be spoiled for choice when you're browsing our online hampers for delivery, but you're certain to find the gift basket that will make the perfect present for that special occasion. And with honest, unbiased reviews on every page, you can be certain that the hamper you choose will bring a smile to the face of the lucky recipient.
It's not always easy to see someone on their special day, and with your schedule getting busier every year, you always run the risk of forgetting to order the perfect gift until it is too late.
With our next day delivery service, it is never too late to order a gift hamper. Every one of our hampers can be delivered to any UK address, and as long as you order before 10pm, the hamper you choose will be with the recipient by the following evening at the latest. So whether you're sending wine and roses to that special someone on their anniversary, a selection of ales to the man in your life, or you're treating mum to some well-earned sweets and chocolate, you can sleep soundly knowing that your gift hamper will arrive on time.
Ordering couldn't be easier. All you need to do is choose the gift hamper you'd like from our extensive selection and we'll handle it from there. We'll pack one of our beautiful hampers with everything from champagne to chili cheese to cuddly toys. We'll then hand it over to one of our couriers, who'll ensure your hamper is delivered on-time the very next day. We even offer morning hamper delivery if you want to catch your friend or loved one before they head off to work!
In a rush? Order one of our hampers. Delivery options are as follows: FREE next-day hamper delivery if you order your gift hamper through the Serenata Flowers website before 10pm!
Need a morning delivery? Order before noon and let us know. Please note a small surcharge will be applied for morning deliveries. Order tracking is available on all of our hampers, so you'll be able to keep track of your gift basket as it wings its way towards your friend, family member or loved one.