Service rating : The Customer Service team are very good. Shame that the tracking number is not included in the - your goods have been dispatched email.
The box should be marked fragile if it contains wine ROTC as Yodel obviously handled my goods harshly which resulted in a failed delivery due to damage. I was not contacted regarding this as it was I who did the chasing. Customer Service turned another Hamper around in 24 hours and I received it the following day.
Product : I haven’t opened the full hamper as it is a present for my parents which I will deliver personally but at first glance the content looks good.
I wanted delivery to Fife, Scotland for a specific week day, but this couldn’t be guaranteed. I had to email the company to find this out as the online ordering system just said they didn’t deliver on any day I tried to arrange delivery for. This was for a hamper. Apart from this service and communication was excellent.
Generally Serenata provide an excellent service. I was disappointed recently when they failed to deliver chocolates to nurses wher I had been in hospital. No liaison with me, just a cancelled delivery and a refund. Problem may have been because box said Serenata Flowers, even though the contents were chocolate.
Service rating : Serenata Hampers have an easy to use website and they respond to questions or queries very quickly. Unfortunately their service was let down by the delivery couriers who failed to deliver my order twice
Product : Excellent quality products that are well presented but they are very small for the price paid however I’m sure the taste will show quality
excellent service. Ordered a hamper on Sunday afternoon after my cousin had her baby and it was delivered on Monday morning. Lovely items in the basket to something for the family and the baby. Would have no hesitation in recommending
I have used Serenata before and they offer Excellent free delivery options, they deliver on time and are very good at keeping you informed with progress. The Wine has increased in price this year so hopefully a very nice bottle of wine. Excellent company, really recommend them.
Always deliver on time however I requested a happy birthday message to be sent with chocolates and balloon which were delivered 8/8/20. Disappointed to read on card 'sender did not wish to leave a message' as this was my mothers 87th birthday
When a new bundle of joy arrives in the family, all you want to do is to tell the proud parents how happy you are for them and their new arrival. Help them welcome the little miracle in the family by sending baby hamper gift straight to their home, just in time for when they arrive from the hospital and introduce the baby to its new home. After days spent in the hospital, any new mum will rejoice at the sight of a beautiful blooming basket, soft toys and sweet chocolates to get her through the first few days with newborn at home. Newborn baby gifts come in all shapes, sizes, colours and available at any budget and thanks to the convenience of online shopping you can order them from the comfort of your home, for delivery straight to the door. One of the most popular traditions that's starting to get more and more trendy in the UK as well are baby showers. Typically, you would be expected to bring a small gift for the new baby and mum, and take part in some baby shower games, something even be part of revealing the gender of the baby. If you're not sure what to bring with you, choosing a newborn baby hamper might be a great gift. If you're stuck with no baby hamper ideas, ask if there is a registry for the baby shower or join in collection of the guests are buying a bigger gift. Also bear in mind the difference between new mum hampers and new baby hampers, as the items included in the gift baskets may vary.
With so many new baby and new mum products on the market, no one can be surprised if you get a bit confused. Should you opt for pink or blue or go for the safe option of neutral colours? Should you buy clothes and take the risk they won't be the style the new mum would prefer? What about foods? Are you worried about buying a food hamper for new mum that might contain items she is trying to avoid? We at SerenataFlowers.com put together few handy tips on what to do and not to do when baby hampers:
Mum to be hampers: Mum to be hampers or Mummy to be hampers are typically sent after announcing the happy news of the pregnancy. Don't get worried if you find out too late, it is never late to send your congratulations. The items featured in mum to be hamper would typically include some pampering gifts to help get through difficult stages of pregnancy, chocolates, vouchers for spa treatments, baby books or similar. If you haven't found anything that would tick all the boxes, you can always buy a pretty wicker basket and put the hamper together by yourself. It will take a bit of your time and probably cost a bit more money, but you will get exactly what you need. If you want to send something online, we would recommend some of our chocolate hampers or pampering hampers for mums to be.
New mum hampers: New mother hampers typically feature a bit more items for the baby and few extra treats for the mum. New mum hamper is given normally during a baby shower or similar celebration, or sometimes people prefer to send it after the baby is born. An ideal hamper for new mum would contain pretty planted flowers or even fresh ones, mixed with some soft toys and small items for the baby, like socks, balloons and similar. At SerenataFlowers.com we have a wide selection with various options available both for boys, girls and even twins. One thing you might want to avoid in a new mum hamper is alcohol, even though if you send a bottle of champagne, nobody will be offended and it can be used in the next family gathering to celebrate the new arrival.
New baby hampers: Hampers for newborns come in various sizes and variations. One of the most popular ones you can easily DIY at home are diaper cakes, relatively inexpensive gift for a newborn made out of diapers stacked in round shape in several tiers like a real cake. Another popular trend is sock cupcakes, with small socks for babies rolled into almost rose like shape and presented in a cupcake box. Practical items for babies are most welcomed new baby hamper gifts, so if you're planning to make your own, you can't go wrong with baby oils, creams, baby bath, good quality baby linen and muslin squares. Otherwise, simply order online from our wide range depending on your budget and preferences.
If you're buying baby boy hampers or baby girl hampers, you will be probably facing the dilemma of choosing between blue and pink and unisex baby hampers in neutral colours. If you don't know the new mum too well, it's safer to presume she will probably get a lot of colour-coded items and gifts and opt for more neutral approach. New baby hampers are a beautiful way to express your congratulations to the new arrival, or even send as an apology if you can't make it to the baby shower. At SerenataFlowers.com we can arrange a next-day delivery for all of our newborn baby hamper gifts anywhere in the UK, straight to the door without any delivery charges.