Newcastle upon Tyne
Service rating : The Customer Service team are very good. Shame that the tracking number is not included in the - your goods have been dispatched email.
The box should be marked fragile if it contains wine ROTC as Yodel obviously handled my goods harshly which resulted in a failed delivery due to damage. I was not contacted regarding this as it was I who did the chasing. Customer Service turned another Hamper around in 24 hours and I received it the following day.
Product : I haven’t opened the full hamper as it is a present for my parents which I will deliver personally but at first glance the content looks good.
Service rating : Serenata Hampers have an easy to use website and they respond to questions or queries very quickly. Unfortunately their service was let down by the delivery couriers who failed to deliver my order twice
Product : Excellent quality products that are well presented but they are very small for the price paid however I’m sure the taste will show quality
I wanted delivery to Fife, Scotland for a specific week day, but this couldn’t be guaranteed. I had to email the company to find this out as the online ordering system just said they didn’t deliver on any day I tried to arrange delivery for. This was for a hamper. Apart from this service and communication was excellent.
Generally Serenata provide an excellent service. I was disappointed recently when they failed to deliver chocolates to nurses wher I had been in hospital. No liaison with me, just a cancelled delivery and a refund. Problem may have been because box said Serenata Flowers, even though the contents were chocolate.
This service provider kept me updated every step of the way. The delivery (driver) went out of his way to track down the recipient and return within a reasonable time frame to deliver the hamper. Not only that but the products in the hamper were fantastic, worth every penny.
I will definitely make use of your services again,
Ordered at short notice - during a Bank Hol weekend - able to deliver on the Saturday, and delivered as promised.
Items were as ordered/described and of good qualit and delighted the recipients and reasonable price/value.
Happy customer and recipiet,
I have used Serenata before and they offer Excellent free delivery options, they deliver on time and are very good at keeping you informed with progress. The Wine has increased in price this year so hopefully a very nice bottle of wine. Excellent company, really recommend them.
Help parents welcome a little miracle into the family by sending baby hamper gift to their home. After days spent in the hospital, a new mum will rejoice at the sight of a beautiful blooming basket. Newborn baby gifts come in all shapes, sizes, colours and available at any budget. Thanks to the convenience of online shopping you can order them from the comfort of your home, for delivery straight to the door. If you are attending a baby show, you would be expected to bring a small gift for the new baby and mum. If you're not sure what to bring with you, choosing a newborn baby basket might be a great idea. You can also ask if there is a registry for the baby shower or join in collection of the guests are buying a bigger gift.
With so many baby and mum products on the market, how do you choose the perfect gift? Should you opt for pink or blue or go for neutral colours? Should you buy clothes and take the risk they won't be the style the new mum would prefer? What about foods? Are you worried about buying a food hamper for new mum that might contain items she is trying to avoid? We at SerenataFlowers.com put together few handy tips for buying baby hampers:
Mum to be hampers:
These are typically sent after announcing the happy news of the pregnancy. Don't get worried if you find out too late. It is never late to send your congratulations. Choose pampering gifts to help get through difficult stages of pregnancy, chocolates, vouchers for spa treatments, baby books or similar. If that's not what you're looking for, choose a pretty wicker basket and put the hamper together yourself. If you want to send something online, we recommend our chocolate or pampering hampers.
New mum hampers:
New mum hampers feature a bit more items for the baby and few extra treats for mum. It is given normally during a baby shower or similar celebration. Sometimes people prefer to send it after the baby is born. We recommend planted flowers or even fresh ones, mixed with some soft toys. We have a wide selection with various options available both for boys, girls and even twins. One thing you might want to avoid in a new mum hamper is alcohol, even though if you send a bottle of champagne, nobody will be offended.
New baby hampers:
Hampers for newborns come in various sizes and variations. One of the most popular ones you can easily DIY at home are diaper cakes. Another popular trend is sock cupcakes, with small socks for babies rolled into almost rose like shape and presented in a cupcake box. Practical items for babies are most welcomed new baby gifts.
If you're buying baby boy hampers or baby girl hampers, you will be probably facing the dilemma of choosing between pink-blue colours and neutral colours. It is always safer to presume the mum will get a lot of colour-coded items and gifts. New baby gifts are a beautiful way to express your congratulations to the new arrival. At SerenataFlowers.com we can arrange a next-day delivery for our new baby gifts anywhere in the UK. Simply order online and enjoy our free next day delivery service, available 7 days a week.