Service rating : The Customer Service team are very good. Shame that the tracking number is not included in the - your goods have been dispatched email.
The box should be marked fragile if it contains wine ROTC as Yodel obviously handled my goods harshly which resulted in a failed delivery due to damage. I was not contacted regarding this as it was I who did the chasing. Customer Service turned another Hamper around in 24 hours and I received it the following day.
Product : I haven’t opened the full hamper as it is a present for my parents which I will deliver personally but at first glance the content looks good.
Generally Serenata provide an excellent service. I was disappointed recently when they failed to deliver chocolates to nurses wher I had been in hospital. No liaison with me, just a cancelled delivery and a refund. Problem may have been because box said Serenata Flowers, even though the contents were chocolate.
I wanted delivery to Fife, Scotland for a specific week day, but this couldn’t be guaranteed. I had to email the company to find this out as the online ordering system just said they didn’t deliver on any day I tried to arrange delivery for. This was for a hamper. Apart from this service and communication was excellent.
Service rating : Serenata Hampers have an easy to use website and they respond to questions or queries very quickly. Unfortunately their service was let down by the delivery couriers who failed to deliver my order twice
Product : Excellent quality products that are well presented but they are very small for the price paid however I’m sure the taste will show quality
Always deliver on time however I requested a happy birthday message to be sent with chocolates and balloon which were delivered 8/8/20. Disappointed to read on card 'sender did not wish to leave a message' as this was my mothers 87th birthday
I have used Serenata before and they offer Excellent free delivery options, they deliver on time and are very good at keeping you informed with progress. The Wine has increased in price this year so hopefully a very nice bottle of wine. Excellent company, really recommend them.
Service rating : Once again, Serenata did not fail to deliver fantastic customer service!
Product : Another happy recipient :)
It's easy to be overwhelmed? Serenata Flowers stock dozens of hampers packed to the brim with all sorts of treats, luxuries and gifts. So we're not surprised that lots of people just aren't sure where to start. After all, it's one thing to know that your mum loves a glass of wine and some chocolates, and another thing to pick from a dizzying selection of gift hampers! So why not see which of our hampers online customers have chosen for their friends and family? On this page, you'll find our most fabulous gift hampers, all of which can be ordered online and delivered across the UK. Inspiration is sure to strike, with a selection of sweet and savoury treats, indulgent chocolates, cute cuddly toys and a whole host of decadent gifts spilling from our favourite hampers.
From timeless classics to modern twists on the traditional hamper, gifts like the ones you'll find in our bestsellers section are certain to bring a smile to any face. So order your hamper online now for free next-day delivery, once you've made your choice, that is!
Even narrowing down our range of UK gift hampers to the very best, most popular gift baskets leaves you with plenty of cheap hampers to choose from. So if you need a little more help when it comes to picking out the perfect present, you might want to take a look over these hampers: Best Gift Hamper for the Lady in Your Life, Champagne and Chocolate Hamper. Rich, melt-in-the-mouth chocolate, washed down with a flute of fine champagne? If there's a woman in the UK today that can resist the charms of this gift hamper, we've yet to meet her!
Best Hamper for the Birthday Boy? Award winning Ale Hamper. What's better than a beer on your birthday? How about a selection of fine ales, along with some savoury nibbles and crumbly cheese? That's enough to get any bloke's mouth watering. And because our award-winning ale hamper can be delivered tomorrow, it's even easier than taking a trip to the off-license!
Best Recipe for a Girl's Night In ? Pamper Her Perfect Hamper - Bath bombs? Check! Box of chocolates? Check! Cheeky bottle of Rose? Check! All that's missing from this favourite hamper is a good chick flick. Once you've ordered this hamper online, you might want to check Netflix and find a good movie to cap off your night of luxury!
All of our UK gift hampers are eligible for next day gifts online across the UK. Order before 10pm for guaranteed next day delivery of your hamper, gift or other item. Order before noon for guaranteed next morning delivery (a small additional charge applies)