Service rating : The Customer Service team are very good. Shame that the tracking number is not included in the - your goods have been dispatched email.
The box should be marked fragile if it contains wine ROTC as Yodel obviously handled my goods harshly which resulted in a failed delivery due to damage. I was not contacted regarding this as it was I who did the chasing. Customer Service turned another Hamper around in 24 hours and I received it the following day.
Product : I haven’t opened the full hamper as it is a present for my parents which I will deliver personally but at first glance the content looks good.
Generally Serenata provide an excellent service. I was disappointed recently when they failed to deliver chocolates to nurses wher I had been in hospital. No liaison with me, just a cancelled delivery and a refund. Problem may have been because box said Serenata Flowers, even though the contents were chocolate.
Service rating : Serenata Hampers have an easy to use website and they respond to questions or queries very quickly. Unfortunately their service was let down by the delivery couriers who failed to deliver my order twice
Product : Excellent quality products that are well presented but they are very small for the price paid however I’m sure the taste will show quality
I wanted delivery to Fife, Scotland for a specific week day, but this couldn’t be guaranteed. I had to email the company to find this out as the online ordering system just said they didn’t deliver on any day I tried to arrange delivery for. This was for a hamper. Apart from this service and communication was excellent.
I have used Serenata before and they offer Excellent free delivery options, they deliver on time and are very good at keeping you informed with progress. The Wine has increased in price this year so hopefully a very nice bottle of wine. Excellent company, really recommend them.
Always deliver on time however I requested a happy birthday message to be sent with chocolates and balloon which were delivered 8/8/20. Disappointed to read on card 'sender did not wish to leave a message' as this was my mothers 87th birthday
Service rating : Once again, Serenata did not fail to deliver fantastic customer service!
Product : Another happy recipient :)
Get well soon hamper can mean a lot to someone who is recovering from an illness, when the world around them can feel like a dreary place. If someone you care about is sick, whether it's from a common cold or some other ailment, or recovering from surgery, you can make their recovery a little easier with help from SerenataFlowers.com. We are a florist that specifically sells flowers, hampers and other gifts online. Although you could order flowers right here in our online flower shop, you will find that our get well soon hamper is a wonderful alternative. This is particularly important for people who may have allergies to flowers or for whom the fragrance of flowers may be too strong during their convalescence. Our get well soon hamper is filled with delightful treats, and we offer a delicious selection for you to choose from.
When comforting a sick friend, it is important to send the right gift. The get well soon hamper that you will find here at SerenataFlowers.com are some of the most pleasant ways to send sick friends or family wishes for improved health. Just knowing that you care enough to send them one of our treat-filled hampers will brighten their day and may even make them feel a bit better. Our selection of get well soon hampers includes delicious items to suit every taste and craving. Our get well gift hampers come in a delectable assortment that ranges from various sweet treats to teas. These handsome packages aren't just for women who've been ill; men will also enjoy receiving a hamper of get-better-soon wishes. In fact, if you are looking for something to send a young boy or girl who has been sick, a get well soon hamper is a great choice that they are sure to enjoy.
When your loved one is in hospital for surgery or recovering from illness, it's natural to want to send one of our get well soon hamper or balloons directly to their room. Unfortunately, delivering gifts to patients in hospitals can be challenging in many ways. Patients receiving medical care are frequently moved within the hospital, which can make finding them for delivery difficult. Additionally, a patient may be discharged earlier than anticipated, causing us to miss the patient altogether. This can be costly for you if the delivery is unsuccessful. Flowers are the biggest problem when it comes to hospital orders: If you are including flowers with your get well soon hamper, they may not be accepted by most hospitals. The best option is to arrange for the delivery of your hamper to your friend or loved one's home after they have been discharged, especially if your gift includes flowers. Once you've selected from our available get well soon hamper, you will want to place your order and arrange for delivery. We deliver to locations across the UK, and we offer a selection of delivery options for you to choose from. A popular option is our free next-day delivery service; however, orders must be made by the cut-off time that is posted on our site in order to be eligible for this service. If you want the hamper to be delivered during a specific time of the day, we also offer a timed delivery option. This is a good choice if the recipient usually sleeps, has appointments or tends to feel worse during a certain time of day. A small fee is charged for this option. If you have questions regarding our delivery times or ordering, check our FAQ page or contact us for assistance. We'd be happy to help!