* This product is delivered via an international florist network and, due to stock issues, it may be necessary to substitute the product ordered with an alternate product of a similar style and equivalent (or greater) value and quality.
Customer reviews of the overall ordering experience
OK I guess, I wish there was a rating between good and poor. The flowers were damaged but turned out OK. The Best of British Cheddar hamper had one cheddar and a stilton in it, which was not really particularly good as the hamper was bought BECAUSE it was supposed to have only cheddar in it. The shower gel set was great. All in all, it was OK. But not really good. And I seriously think it would take something extraordinary to use Serenata again.
Generally Serenata provide an excellent service. I was disappointed recently when they failed to deliver chocolates to nurses wher I had been in hospital. No liaison with me, just a cancelled delivery and a refund. Problem may have been because box said Serenata Flowers, even though the contents were chocolate.
Hi. Ordered this hamper for my son who was resting at home after an operation. He loved the beer cheese and nibbles ect, my daughter in law can use the little trug for the allotment. Its always a problem when buying for men, he would not appreciate flowers! delivery driver very patient at the door as son was on crutches.
Always deliver on time however I requested a happy birthday message to be sent with chocolates and balloon which were delivered 8/8/20. Disappointed to read on card 'sender did not wish to leave a message' as this was my mothers 87th birthday
I love this company! This is the second order I've placed, first was Mothers Day and this one was for my sisters birthday.
Do not hesitate, just order!
This is a fabulous product and company.
| larkhill-Salisbury | |
Quick delivery, communicated well with me until the delivery was made.Eventhough I didn't see the products myself the overwhelming positive feedback from the recipient said it all. Will definately recommend.x
Excellent service keeping us informed of progress. Loved the personalised / friendly format of the update messages
| Chorley, Lancashire | |
EXCELLENT SERVICE. ORDERED CHEESE FOR MY SON IN LAW HE WAS SO DELIGHTED WITH IT I SENT ANOTHER THIS YEAR. ALSO GOT A REMINDER FROM SERENATA
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.