Newcastle upon Tyne
Service rating : The Customer Service team are very good. Shame that the tracking number is not included in the - your goods have been dispatched email.
The box should be marked fragile if it contains wine ROTC as Yodel obviously handled my goods harshly which resulted in a failed delivery due to damage. I was not contacted regarding this as it was I who did the chasing. Customer Service turned another Hamper around in 24 hours and I received it the following day.
Product : I haven’t opened the full hamper as it is a present for my parents which I will deliver personally but at first glance the content looks good.
Service rating : very good quality, fast delivery and kept uptodate can not wait until our next one
Product : Duck pate was to die for, very good bottle of wine, it was all perfect for a home picknic friends loved it too. At first galnce to some it may appear expensive, but for what you get it is not, 6 of us eate very well, all we added was one extra bottle of wine, friends wanting to do same at their houses
Service rating : Excellent witty communications and delivery.
Product : For the full price of £130 it is very poor value in terms of content compared to other hampers i have had from other companies. A list of contents inc weights would have made an informed choice possible (esp on the wine!) On a positive note loved the humorous emails.
Service rating : Service provided was Excellent.
Product : Online ordering system straight foward,and very easy to use,wine delivered on the specified day,the recpient very pleased with the wine. The service provided by Serenataflowers was Excellent.
Service rating : Excellent service, with regular text messages keeping me informed of the delivery progress. Easy to use website.
Product : The friend I ordered the hamper for was delighted. I thought it was a great selection of products, including wine, cheese and nibbles.
I have used Serenata before and they offer Excellent free delivery options, they deliver on time and are very good at keeping you informed with progress. The Wine has increased in price this year so hopefully a very nice bottle of wine. Excellent company, really recommend them.
Service rating : Nicely presented ,good quality product (hamper basket).Contents good quality too.Down side -delivered to wrong address ,although this was sorted out by them( and me ) NOT the courier.
Product : We found everything in the hamper very tasty and enjoyable .Liked the wine too
Wine is one of the most popular gifts to hand out on celebratory occasions - whichever shade you choose, white, red or rose - wine cheers everyone up. Best of all you don't even need to be a sommelier to be able to send fine wine by post to your friends and family. There is plenty of information available about wines online and thanks to gift delivery services like SerenataFlowers.com, you don't even need to worry about delivering your gift in person. We understand it can be daunting to pick a wine gift for someone who understand what good wine is. Last thing you want to do is to offend him or her with a wine from the supermarket paired with some cheese from the shelves. If you leave it to the experts, they will guide your online professionally and help you pick the best wine bottle for any occasion. Our in-house sommeliers compiled a wide range of wine products, which will be kind to your wallet, yet still impressive and packed in beautiful wooden crates. If you're asking yourself if it's safe to send wine by post, they you don't need to worry. If we say send wine by post in UK, we don't actually mean you have to pack it yourself and take it to the post office, hoping it will arrive in its destination in one piece. All of our wines by post are actually dispatched and delivered by our trusted courier company. That way we are able to let our customers know when exactly is the wine gift dispatched and also delivered. All you have to do is to wait for the excited call from the recipient.
If it's a last minute call, you don't have to worry either. Thanks to our speedy service, we can arrange next day delivery on any of our wine by post gifts, if we receive your order by 10.00 pm weekdays, and a bit earlier during the weekend. We understand that sometimes life gets in your way, and even with the best intentions, important occasions may be left for the very last minute. If you need to send wine by post, trust SerenataFlowers.com to deliver your precious wine and sentiments, in style and on time. Just as with our other gifts, we make sure that the wines are carefully packed and protected during their whole journey to the recipient. Each wine gift is packed either in a pretty wooden case, or in case you opt for one of our wine hampers, it comes in a stylish wicker hamper that the recipient can keep and reuse for years to come. If you send wine by post, you don't need to worry about getting any stamps or paying delivery charges either. All orders received for next day delivery have absolutely no delivery charges. Enjoy the finest moments in life, and celebrate with white wine, red wine, rose wine, sparkling wine or even champagne at affordable prices.
Each year, our in-house sommeliers update our wine range and prepare something exciting for every season. If you're celebrating Christmas with family and friends, you will love our range of Christmas hampers to share under the Christmas tree. For the romantic occasions, not just Valentine's Day, we have plenty of Valentine's Day hampers featuring not just our bestselling wines, but plenty of other treats to sweep your sweetheart of her feet. If you're looking for something original for your mum, opt for a hamper full of goodies for Mother's Day. No matter what your budget is, you can count on us to deliver your wine by post or other gifts on time.