Newcastle upon Tyne
Service rating : The Customer Service team are very good. Shame that the tracking number is not included in the - your goods have been dispatched email.
The box should be marked fragile if it contains wine ROTC as Yodel obviously handled my goods harshly which resulted in a failed delivery due to damage. I was not contacted regarding this as it was I who did the chasing. Customer Service turned another Hamper around in 24 hours and I received it the following day.
Product : I haven’t opened the full hamper as it is a present for my parents which I will deliver personally but at first glance the content looks good.
Service rating : Serenata Hampers have an easy to use website and they respond to questions or queries very quickly. Unfortunately their service was let down by the delivery couriers who failed to deliver my order twice
Product : Excellent quality products that are well presented but they are very small for the price paid however I’m sure the taste will show quality
Generally Serenata provide an excellent service. I was disappointed recently when they failed to deliver chocolates to nurses wher I had been in hospital. No liaison with me, just a cancelled delivery and a refund. Problem may have been because box said Serenata Flowers, even though the contents were chocolate.
I wanted delivery to Fife, Scotland for a specific week day, but this couldn’t be guaranteed. I had to email the company to find this out as the online ordering system just said they didn’t deliver on any day I tried to arrange delivery for. This was for a hamper. Apart from this service and communication was excellent.
I have used Serenata before and they offer Excellent free delivery options, they deliver on time and are very good at keeping you informed with progress. The Wine has increased in price this year so hopefully a very nice bottle of wine. Excellent company, really recommend them.
Ordered at short notice - during a Bank Hol weekend - able to deliver on the Saturday, and delivered as promised.
Items were as ordered/described and of good qualit and delighted the recipients and reasonable price/value.
Happy customer and recipiet,
Always deliver on time however I requested a happy birthday message to be sent with chocolates and balloon which were delivered 8/8/20. Disappointed to read on card 'sender did not wish to leave a message' as this was my mothers 87th birthday
Send hampers for her with FREE next day delivery from SerenataFlowers.com. Order your gift for her online by 10pm and we will delivery it next day with our FREE delivery (available Monday to Sunday). Find the perfect gift in our hampers for her range filled with beautiful gift ideas. For the special lady in your life, find something that will show her how special she is. It can be your sister, your mum, your girlfriend or your wife. They each bring something different and special to your world. Choose from a selection of birthday hampers for her which will continue to delight long after the candles on birthday cake have been blown. Surprise the woman in your life with something original. Wish her Happy Birthday with a box filled with treats. Chocolates, wines, biscuits, tea, pampering gifts, champagne and more is available with few clicks. SerenataFlowers.com is an online gift specialist offering an affordable and convenient way to send gifts around the UK. Order your hamper gift by 10pm and we will deliver it the next day, FREE of charge. Each of our hampers comes also with FREE greeting card and FREE tracking details.
Celebration of an anniversary? Whether you want to celebrate five years married or your second-year dating, surprise her with one of our hampers for her. Flowers are a common and popular choice for an anniversary gift. For something a bit different, choose a gift that the both of you can enjoy together. A hamper with champagne and wine, biscuits, cheeses, pate and other delectable treats? Send a hamper that's strictly for her indulgence. Our pamper hampers are one of the most popular gift options for ladies. They are a great way of saying I love you, for no real reason other than the thought itself. Mothering Sunday is also a good time to treat your mum to something delectable. When choosing a Mother's Day gift to send to mum, consider a hamper that combines a flowering plant with chocolates, champagne or a cuddly teddy.
Timing is everything when it comes to gifts. When you picked the perfect hamper for her, pick one of the delivery options. All hampers available at SerenataFlowers.com come with free delivery. Our free delivery is valid from Monday to Sunday. For next day delivery, place your order before 10pm during the week and a bit earlier than that on the weekends. Our gift hampers are not available for same day delivery or international delivery. Surprise her with delectable treats on a special occasion and let us help you celebrate the special moments in life.