Service rating : Delivery of the product was very good.
Product : For the money, my friend said the teapot was nice, but the flowers in them were nearly dead. In fact, being green-fingered, she had to cut them down and start them again. Now, they are as they should have been(she sent me a before and after picture). This is the trouble when you cannot see the goods before purchase. I used Serenata as it was near to my friend's home. Very disappointed to say the least. I expected better and will not be using them, or, for that matter, any online florist again.
Letchworth Garden City
I have used Serenata online for many years, with ease. Also all the choices I have made, have been successful. This time I did have great problems online and had to resort to telephoning for help. All was well in the end.
Amazing service! I was unsure as some online services aren't so great but there was free next day delivery and updates from completing my order to delivery! My mum loved her birthday present!!
I ordered a basket of flowers online as a 'get well' gift for my aunt. It was delivered promptly and courteously.
Excellsnt service. Lovely flowers. Arrived on time. Bought for my Granddaughter's 21st. She loved them and the two different types of chocolates and birthday balloon that came with them. Have used Serenata flowers a few times before and always been happy with the flowers and service provided. Would definitely recommend.
Prompt delivery great communications receiver happy with flowers cheaper than interflora (but lets face it, who isn't) Very important to state clearly the security measures with regard to customer info and bank details, this alone gives peace of mind that you're not going to get defrauded.
Bury St. Edmunds
Well, actually I ordered flowers for my wife while I was traveling abroad and didn't want her to think I had forgotten about our wedding anniversary. So I searche the internet and found you guys. She was extremely pleased for what I chose.
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