Service rating : The flowers were apparently fine but as they could not send the white blooms basket I asked they send something similar.My sister in law received a vase with three white roses some foliage and bamboo and when I asked for details of this arrangement so that I could view it on line they could not give them to me and insisted they had sent the white blooms basket which they had not. My query turned into a complaint due to the way it was handled. Product : White Blooms not available and alternative sent. I have no reason to think that the flowers sent were not up to standard but we’re different.
Service rating : Easy to use website. Great choice. Good prices. Excellent email updates keeping you informed at what stage your order is at. Even an email to inform you of the safe delivery. Excellent!! Product : Brought this beautiful basket of plants for my mother in law as a surprise & they arrived beautifully. They look gorgeous & the basket is fabulous. Would definitely buy again as am very pleased.
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Service rating : This is the first time I have sent flowers on line internationally and I shall definitely use this service again! It was quick, easy and efficient. I ordered flowers in Seattle, USA for my Mum who lives in a village in England. They were delivered the day after I ordered them and I was informed of this by email. Product : My Mum said the white blooms basket was lovely and she was thrilled with it.
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The basket was gorgeous! I visited my elderly friend 5 days after the flowers were delivered and they were still very fresh. She was absolutely delighted with them and the excellent packaging which was easy to manage. She thought the cake was fun, too ,and had saved it for me to see! Thank you for your great product!
The White Blooms Basket was sent to relatives (who had recently been bereaved) in London. They sent us a message thanking us for it, and remarked on how attractive it was, however, as I didn't get to see it, personally, I do not feel I can comment.
| Sydney | |
My friend was absolutely delighted with it and said she felt "loved". Living in Canada and putting my trust in SerenataFlowers was obviously the right thing to do. :) I will definitely use them again with confidence.
Service rating : Excellent site for ordering flowers and plants. I like the free delivery as well. Product : I did not see them but my mother-in-law did say the plants were very dry but after a good drink they perked up.
| Saint Augustine | |
Service rating : I was apprehensive at first as I have never used an overseas florist; overall, very pleased with your timely delivery. Product : I was very pleased with the plant and its presentation. My mom, the recipient of the plant was very happy.
Service rating : Good company, pleased with the basket of flowers. Product : I ordered flowers for my mum, she is slow and the flowers were left on the doorstep, this however was okay, as she found they were there, I was worried they hadn, t arrived. Thankyou
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Perhaps not quite as big as I had imagined, nevertheless, packed with plants, all in good condition and a very fast, efficient service. The recipient loved them.
Very good customer care. The fact that I was kept informed when delivery was made put my mind at rest. I have had a thank you from the recipient who said they were beautiful flowers. Thank you.
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.