Service rating : Delivery failed the first time. I would have appreciated receiving a response to the message I left following this. Also, I asked that time and day was agreed with recipient (flowers were a gift) prior second delivery attempt, and this was not done. Flowers were picked up by a neighbor, which is precisely what I wanted to avoid. Identity of recipient should be asked when the flowers are left by the delivery man to somebody who may not be the recipient. Also, delivery windows should be clearer: I chose the option "before noon" but did not know as of which time in the morning delivery could happen. 8 am? 9 am? This would help ensuring the recipient is likely to be on site. Product : I chose orchids as they last longer than cut flowers. The ones that have been delivered, I am told, were nice but all buds already opened. I would have expected half opened flowers, half closed buds.
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Service rating : Beautiful flowers, delivered on time, hassle free and the recipient was delighted. Product : These Orchids were gorgeous, well packaged for delivery, delivered
on time and the recipient was thrilled. Will definitely use this company
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Service rating : Easy, straight forward ordering. Great that you can pick a del date so far in advance. Product : Bought as a gift. Not seen myself but friend pleased.
Service rating : Communication was excellent at every stage of the order. Product : I haven’t seen the orchid myself, but the recipient tells me it is elegant and wonderful with a beautiful pink colour
| Chelmer | |
Have seen the planter on-line as I live in Australia. Looks good and the recipient was very happy with the gift.
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.