I am really pleased with the quality of the plants, and the tracking and ordering process.
The reason for awarding four stars instead of five was that the delivery was not made on the day requested. I was kept informed via the tracking process and in this case delivery a day later was not a problem, but that would not always be the case.
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I have used Serenata Flowers a lot and have received flowers from them. I have always found the service excellent and the flowers of very good quality,.
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My sister in a nursing home looks forward to her Serenata flowers and loved the Poinsettia Basket this eyear - as did the Nurses and staff at the home. Well done for cheering everyone up and thankyou.
The arrangement was excellent and beautifully wrapped. The delivery however was entirely in the hands of YODEL who failed to announce their arrival by bell or knock (and we were in ALL day) and left them on the doorstep.
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Easy to use website, flowers delivered on time, and info sent as to their progress along the way
| Saratoga | |
Recipient was very pleased with the delivered product even at such a sad time
My sister-in-law was very pleased with the Poinsettia.
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AlwAys deliver as agree
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Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.