We found the whole experience of choosing and buying flowers easy. The service was excellent and the recipient was delighted with the flowers. The strange thing was we were so pleasd we sent a mail to say so and had problems with that. We could see no easy way to contact Serenata to say well done....just to complain! That did in not detract from our satisfaction.
Yes reliable professional excellent service will always use them. Bonus to have option to add a card for the same occasion. Slightly disappointed to hear the pot rose didn't stay in bloom any longer than rose bunches sent by family from other suppliers but maybe recipient care was lacking!
Sent the flowers for a very special 90th Birthday.....I was told they were beautiful and they were delivered on time, good communication throughout regarding despatch and arrival of flowers. Would use again.
Cute email updates. I changed my ship date and they were able to accomodate. Great service! Plant was beautiful as well.
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.