This company gave me excellent service. I erroneously supplied them with the wrong address and questioned non-delivery to the correct address. They could not have been betterwhen I contacted them, they looked into it, gave me details of the delivery (with proof) which enabled me to check on the address I had given them. I can not comment to the flowers as I never saw them but I am a returning customer having used them several times so I have no hesitation in saying I believe they would have been fine.
Excellent service, quick and easy to order online, very competitively priced and the flowers I ordered were delivered on time without a hitch. Particularly liked the fact that they emailed me to let me know the flowers were with the courier and when they had been delivered, which gave me peace of mind as these were for a funeral. Couldn’t be better!
Delivered by a friendly courier, within the time period stated.Flowers were in bud and kept safe in a box. My mum was really pleased with her bouquet and the nice vase I'd also ordered for her to put them in. Not quite the same as being delivered by a florist, but better value for money with free delivery.
excellent service,arrived on the day that was requested!.( my mum's birthday)she was delighted with her flowers+vase that i had as an extra!.will use serenata flowers in the future,the fact i had free delivery was brilliant too!!.
Great flowers, great price, good communication (and witty) and delivered to a delighted recipient when they said they would deliver. Not rocket science but so many companies don’t seem able to do this ??
I have used Serenata several times now. I love the emails keeping me updated so that I know that the flowers have been dispatched, delivered and received. Quality is excellent and good value for money.