12 Red Roses
12 Red Roses
12 Red Roses

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12 Red Roses

USA has its own unique style of floristry and product availability may well vary to that shown. Our florists will however endeavour to ensure substituted flowers are of a similar style, quality and value to those illustrated.

1.

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Product Reviews
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Substitution Info
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FAQ
  • * This product is delivered via an international florist network and, due to stock issues, it may be necessary to substitute the product ordered with an alternate product of a similar style and equivalent (or greater) value and quality.


  • Delivery Reviews

    Customer reviews of the overall ordering experience
    (8) (4)
    Overall Rating: 4.4
    Total Reviews: 12
    Product:

    | | |
    I would love to have given a 5 star rating, customer service excellent, delivery, excellent, the flowers superb, but for the deluxe they seemed very small, and the buds never really did anything. But after three weeks the blooms are just beginning to look sad and that again length of time excellent. Just wished the buds had blossomed and the deluxe be a little bigger. Overall I would use again but don't think I would choose this particular bloom again, even though I LOVE the colors.
    | Ocean Springs | |
    Consistently excellent... Living in the US, I send flowers to my Mother in the UK regularly via Seranata. She is always delighted with the quality - and I appreciate the email that lets me know she has just received them. Plus I can add little gifts to surprise her more. Thank you!
    | | |
    Lovely flowers! A bit disappointed that they weren't delivered on the day, but it was to a remote location on Mothers' Day so I can understand. They arrived a day later and were much appreciated nonetheless.
    | | |
    They were fantastic! They helped me make decisions about which products to send to my daughter. When I made a mistake and chose something that I didn't want to send [ I clicked on the incorrect item] they corrected my mistake for me. They were wonderful to deal with.
    | | |
    Flowers were beautiful and delivered on time. Customer service was responsive when I experienced bugs in the website.
    | | |
    Fabulous service from start to finish. Really enjoyed getting the notification that the flowers had been delivered to my mum. I will be using your services again. Thank you!
    | | |
    I live in Southern California and took a risk on Serenata for my best friend's birthday in England.
    She lioved the flowers!!
    | | |
    I am told by the recipient that the bouquet was beautiful. The vase was however shattered on arrival.
    I have checked my credit card bill and I am not sure if you received payment.?
    | | |
    My Mum was delighted the quality, size and thoughtfulness of the bouquet that Serenata sent. Also the flowers arrived healthy athe cut shoots in damp paper for longer life.
    | New York | |
    Always good
    | | |
    Flowers were still going strong 2 weeks after delivery
    Beautiful flowers
    | | |
    Great and prompt.
  • Next day gift delivery

    All next-day courier delivered gifts are dispatched from our central production facility.


    • Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
    • If standard delivery is chosen, we cannot guarantee an exact delivery time
    • We do not guarantee to be able to follow delivery instructions.

    International flower delivery

    All international deliveries are passed to a relay network who then pass orders onto local florists.


    • We are unable to provide delivery notifications for international orders.
    • We do not guarantee to be able to follow delivery instructions.

    Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during peak periods, deliveries may be made until 8pm.

  • In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
  • Q. Why are your flowers fresher?

    A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.

    Q. How are the flowers packaged?

    A. Very comfortably, very securely, and very elegantly.

    Q. Do the flowers come in a vase?

    A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.

    Q. Can I order a vase to go with the flowers?

    A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.

  • In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.
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