* This product is delivered via an international florist network and, due to stock issues, it may be necessary to substitute the product ordered with an alternate product of a similar style and equivalent (or greater) value and quality.
Delivery Reviews
Customer reviews of the overall ordering experience
(12)
Overall Rating:
4.3
Total Reviews: 12 Product:
Tolu
| Brooklyn | |
No problems with placing an online order from London, UK to be delivered to New York, USA. Very pleased!
Dawn
| Edmond | |
Ordered a plant to be sent to USA. Smooth ordering and delivery. Recipients very happy with their plant.
Consistently excellent... Living in the US, I send flowers to my Mother in the UK regularly via Seranata. She is always delighted with the quality - and I appreciate the email that lets me know she has just received them. Plus I can add little gifts to surprise her more. Thank you!
Marvelous experience. Easy. Several relatively inexpensive options. Several updates on progress of delivery. Charming opportunity to provide a little smile to a very busy household, from a very long distance.
The flowers always come on time, I'm notified on dispatch and they are fresh. This is the only place I order from to send flowers to my mother-in-law in Devon.
Best flower company I've ever used.Great prices , deliver on Sunday's ,flowers are always in excellent condition and last for nearly a month .I won't ever use anyone else ... first class !!!!
Flowers were delivered on time and according to my sister-in-law they were beautiful, and she knows her flowers.
Next day gift delivery
All next-day courier delivered gifts are dispatched from our central production facility.
Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
If standard delivery is chosen, we cannot guarantee an exact delivery time
We do not guarantee to be able to follow delivery instructions.
International flower delivery
All international deliveries are passed to a relay network who then pass orders onto local florists.
We are unable to provide delivery notifications for international orders.
We do not guarantee to be able to follow delivery instructions.
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during peak periods, deliveries may be made until 8pm.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.
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