You might want to check our FAQs in our support section.
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Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Sit back, relax, and enjoy ordering flowers online with SerenataFlowers.com. Our safe and secure florist online lets you pick the perfect posy or fabulous flowers from a great selection of choices, and then deliver them the next day to any address in Walnut Tree. Because our online flower shop is open 24 hours a day, seven days a week, you need never forget another anniversary or miss a birthday celebration in Walnut Tree again.
Flowers can say so much – a single rose can speak of undying love, while a bouquet that includes iris can symbolise an unending friendship. At SerenataFlowers.com, our florists understand this language, and use their skill and expertise to create beautiful bouquets that say exactly what you want them to. Our florist online service is here to take your order whenever you want, and we work with experienced and passionate florists in Walnut Tree to turn those messages into stunning floral gifts. We can also arrange for a free next-day florwer delivery in Walnut Tree to make sure your blooms arrive in perfect condition
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
