You might want to check our FAQs in our support section.
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Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
This is the digital age, and we're all turning into dedicated online shoppers. At SerenataFlowers.com we've made it simple to pick out a beautiful bouquet and send it to any address in Haxby. And all it takes is just a few clicks. Our flowers online are the pick of the very best and freshest blooms, crafted into gorgeous bouquets for you by trained florists online and in Haxby. All you have to do is use our secure online service to choose the bouquet you want, and we'll take care of the rest.
Once you've made your choice from our range of flowers, SerenataFlowers.com's florist online will create your bouquet and arrange for a next-day florist delivery in Haxby. Our skilled experts are passionate about flowers, but they also understand that the message behind those flowers is just as important. So they only use the freshest flowers to send the perfect posy or a beautiful bouquet to any address in Haxby, seven days a week. You can trust our florists to take care of your special occasion, birthday best wishes or anniversary blooms – or why not simply treat yourself for a change?
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
