You might want to check our FAQs in our support section.
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If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
At SerenataFlowers.com, we have the honour of working with some of the UK's best florists. These skilled people can take your online order for a bouquet, bunch or even a single red rose and turn it into something magical. Our florist online ensures that your order is processed, and then will arrange for a flower delivery in SE15 to ensure that your bouquet arrives in perfect condition. Our florists in SE15 can arrange for a free next-day delivery, seven days a week, and their passion, skill and understanding of the language of flowers makes sure that your gift really does make someone's day very special.
Arranging a flower delivery in SE15 couldn't be easier with SerenataFlowers.com. Our specialist delivery service in SE15 creates and delivers your order to any address, seven days a week. We take extra care when shipping flowers and our experience and expertise means that we can take great care of your blooms so they arrive looking fresh and beautiful. For a next-day flower delivery all you have to do is selected your favourite bouquet from our online selection, enter your details and pay. Whether it's for an anniversary, a flowers for a birthday or just a 'treat yourself!' impulse, we'll deliver right to your door whenever you want.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
