You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Bright and cheerful, there are lots of things to love about gerbera flowers. Just like a beam of happiness, they shine brightly with their vibrant colours and big flower heads to deliver messages of joy and appreciation wherever they are sent to.
Send a colourfull bouquet of gerberas by post, letterbox or our courier anywhere in the UK with our free delivery.
Available seven days a week, you can now send happiness anytime you want!
Have you received a bouquet of vibrant gerbera flowers? Lucky you! Now play a good host to your new friends by following our care tips listed here.
If you're worried about breaking the gentle stems, you can use a bit of florist wire to keep your gerberas looking nice and straight. Play the perfect host by changing the water and adding more plant food every three days or so. Feel free to talk to your flowers, but be careful not to cause unease to other guests who may be visiting.
Get fresh hand-tied or letterbox blooms delivered every week or month to brighten up your own home or as a perfect gift for someone else.
From only £24.99 with free vase on your first flower delivery, it's now easy and convenient to enjoy the delight of receiving fresh flowers.
More flowers more often with flower subscriptions from Serenata Flowers.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
