You might want to check our FAQs in our support section.
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If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
Same day flower delivery is a convenient and wonderful way to make someone's day. If you've run out of time to say Congratulations or Happy Birthday, you can use same day flower delivery services to get your message - and flowers - delivered same day. Same day flower delivery services are fulfilled by local florists who are able to cater these last minute requests with fresh flowers available in their flower shops. Just like with any other express service, it also carries higher delivery charges.
If you're shopping for a last minute gift, flowers are certainly one of the best ways to truly make someone's day. At Serenata Flowers, we have a wide selection of same day dispatch flowers available for delivery anywhere in the UK. Place your order by 10pm and your flowers will be sent on the say day, safely delivered to the lucky recipient on the following day.
Our blooms come directly from flower farms, eliminating their travel time and ensuring only the freshest quality stems make their way into your bouquet. Choose from our wide selection of hand-tied bouquets, letterbox flowers or give someone the gift of flowers with our flower subscriptions. Choose flowers dispatched same day and place your order by 10pm on weekdays (and earlier at weekend). Send flowers today with Serenata Flowers - a gift that delivers happiness.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
