You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Congratulations flowers are a wonderful way to mark a special occassion or celebrate an accomplishment. Send your greetings with graduation gifts as well as engagement, new job, promotion or a baby gift and share the joy of the occasion! A scented bouquet of flowers will say 'congratulations, I'm proud of you!'. All of our accomplishments, no matter how big or small, should be celebrated and cherished and flowers are a great way to do that.
Send congratulations flowers anywhere in the UK with Serenata Flowers, thanks to free next day flower delivery available seven days a week.
Raise a toast, add some flowers and don't forget a thoughtful message to go along with them. Here are a few ideas:
There is nothing better than sharing joy with your loved ones. Our letterbox blooms give you the option to say congratulations any day of the week, without having to worry about courier with flowers reaching them at home at the right time.
Say congratulations with a bright bouquet of letterbox flowers delivered anywhere in the UK, 7 days a week with free delivery. Have happiness delivered through the letterbox by Serenata Flowers.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
