At Serenata Flowers, we understand that buying flowers online is not just about the purchase — it's about the experience and the joy that blooms from it. That's why our comprehensive FAQ section is designed to address all your queries, from selection to shipment. Whether you're wondering how to choose the perfect bouquet, curious about the meanings behind various blooms, or need guidance on placing an order, our FAQ page provides quick and thorough answers. We believe that informed customers are happy customers, and our aim is to make your shopping experience as seamless and delightful as the moment your loved one receives their flowers.
Navigating through payment options should be as easy as a petal floating on a breeze, which is why we offer a variety of secure payment methods to fit your convenience, including major credit cards, Apple and Google Pay, ClearPay and more. Once your order is placed, our job is to ensure it reaches its destination as fresh and as full of life as when it left us. With clear care instructions included with every bouquet, we empower you to extend the life and beauty of your flowers. And because we know anticipation is part of the excitement, our reliable delivery service provides timely updates, ensuring that you're informed from the moment your gift leaves our hands until it's in the arms of someone special.
Our Customer Service team are available here from 08:00 until 16:30 Monday to Friday, and 09:00 until 14:30 on Saturday.
Live Chat is a 24hr service with our AI Bot 7 days a week, our staff are also available on the Live Chat Tuesday to Friday 9:00 to 15:00
I always use Seranata for my flower deliveries. Always beautiful flowers. Ordering and Service very good. The recipient of the flowers did point out that the box was was really bashed about, but fortunately the flowers were not damaged.
My friend was very pleased with the flowers that I sent for her birthday. I have used Seranata flowers many times and they have always been reliable.
ease of ordering everything I needed was available The delivery was spot on very good service thank you
Easy to order, flowers delivered on time and recipient was pleased with them. Have ordered from Serenata flowers before.
On line site easy to use , I chose Senate flowers as have always been happy with their products and service. Flowers lovely and in full bloom, arrived on time. The recipient as very pleased with them
Easy ordering online, flowers arrived on time and looked amazing recipient was very happy.