You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
As the Diwali festive spirit approaches, it's time to think about gifts for our nearest and dearest. The tradition of gift-giving on Diwali represents love, affection, appreciation and respect we have for one another. When we give a gift on Diwali, we pray for the well-being and prosperity of the recipient.
Any gift is welcome and appreciated, but a fresh scented bunch of Diwali flowers is the best way to put a smile on your loved one's face and send your greetings from the distance on this special day. Choose from a wide selection of gorgeous hand-arranged Diwali flowers, containing some of the most beautiful and popular stems - lilies, roses, freesias, gerberas, carnations, orchids, and more. Express your feelings during this festive period by giving the gift of a vibrant bouquet, and your gesture will not go unnoticed.
Celebrated by millions of people across the globe, Diwali (or Deepavali) is one of the most famous festivals in the Hindu calendar. Families and communities come together to celebrate good over evil, light over darkness, hope over despair, and prosperity over poverty. It is the time of light, brightness and cheerfulness. Flowers are a special part of Diwali celebrations - gorgeous arrangements, centrepiece bouquets and long-stemmed buds in glass vases do wonders and add a truly festive atmosphere to your home.
If you're sending flowers as a gift for Diwali to your loved ones, you can count on us to deliver a stunning arrangement anywhere in the UK. With our free delivery 7 days a week, you can rest assured that your thoughtful gift will reach them any day of the week. Send happiness on Diwali and book your festive flower delivery with Serenata Flowers.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
