Service rating : Very good service! Ordering was easy and hampers were delivered very quickly, even very close to Christmas.
It would be good if there was an option on the website for ordering more than one thing at once and adding multiple addresses. I ordered 14 christmas hampers to be delivered to different addresses and had to do each one at a time, starting each time a new order, which was time consuming.
Product : I was not the recipient of the hamper, but recipients seemed very pleased.
Dear Sirs, I have been one of your customers for a long time and always been very satisfied with your service. When I was ordering this time ,I wanted the flowers to be delivered on Saturday, 7th January BUT was unable to get this date. Would it be possible to have this date and if so could you please change the card to read - happy birthday love Tony, Trissie, Antony and Monty xxx.
I would be very grateful if this could be carried out.
Happy New Year to you all
In the special instructions box, I asked for the courier to be patient as my aunt takes a while to get to the front door. I'm disappointed that this was not heeded and the gifts were placed outside the front door which could have been taken by passerby which upset my aunt.
Rating is excellent despite the wrong chocolates being sent. However, Serenata rectified the situation so swiftly and without question, it would be unforgivable to give anything but excellent ***** rating.
Service rating : The service was excellant. I was kept informed of expected delivery times and it arrived promptly.
Product : Lovely Christmas hamper, packaged well, with good quality products inside. Will definitely continue to shop with Serenata.
Service rating : Service provided was Excellent.
Product : Online ordering system straight foward,and very easy to use,wine delivered on the specified day,the recpient very pleased with the wine. The service provided by Serenataflowers was Excellent.
Service rating : Have been using Serenata for years now and have never been disappointed.
Product : Always delivered on time and we'll presented I wouldn't look anywhere else for flower/hamper deliveries.
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