I have used Serenata flowers many times always brilliant,but this order went out too early,my final invoice said send out 5th of June, I wanted 14th June! I noticed the error straight away and the form said I could ammend up to 2 hours! This I could not do. This will not stop me from using the company again. Thankyou
Ordered at short notice - during a Bank Hol weekend - able to deliver on the Saturday, and delivered as promised.
Items were as ordered/described and of good qualit and delighted the recipients and reasonable price/value.
Happy customer and recipiet,
Excellent service, this was the the second time I've ordered really pleased. All my family still in England, I'm in Canada, so great way to get gifts to them. Wish I had found them years ago.
Love the tracking service, you know the minute your package has arrived...
Flowers arrived damaged due to box being placed outside the door upside-down by delivery driver. I contacted Serenata who provided a full refund (after I sent over pictorial evidence). The staff were very friendly and helpful.
Great experience!!! Ordered a birthday basket for a baby girl. It has arrived the next day. Cute teddy bear and ballon plus the chocolate and cansy. Very happy customer
Excelente servicio, el presente y las flores fueron muy del agrado de mi prima, llego a tiempo y de acuerdo a lo requerido.
Good customer service, when I tried to change the delivery address. It was too late, but Serenata did their best to help and advise.
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