You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
Discover the beauty and charm of Heathfield, England, where Serenata Flowers has been offering top-quality flower delivery services to its residents and surrounding localities. Proudly serving the TN21 postcode area, we're connected to nearby towns and villages, including Cross in Hand, Horam, and Vines Cross. Our free, seven-day-a-week delivery service sets us apart as the most convenient and efficient florist in Heathfield, providing you with stunning, fresh flowers whenever the need arises.
As the closest flower service in town, Serenata Flowers is dedicated to becoming your trusted local flower delivery partner. While we don't offer same-day delivery, we ensure our flowers are sourced daily from renowned growers and farms worldwide. We pride ourselves on offering next-day delivery, maximizing the freshness and vase life of your floral arrangements.
Committed to sustainable practices, Serenata Flowers minimizes packaging and emphasizes eco-friendly efforts. This commitment has earned us the 2023 accolade for Best Letterbox Flowers from The Independent, showcasing our dedication towards a greener future.
Heathfield's enchanting charm influences Serenata Flowers' unique bouquet designs, catered to a variety of occasions such as Birthdays, Anniversaries, Thank You, New Baby, Congratulations, Get Well, or Romance. With an array of beautiful flower varieties like roses, peonies, gerberas, sunflowers, and lilies, our bouquets reflect the essence of the local area and celebrate the connections to nearby regions.
Residents of Heathfield and surrounding areas can rely on Serenata Flowers' seven-day-a-week flower delivery service. While we don't provide wedding or event flowers, local florists in Heathfield can help with these special occasions. Trust in our expertise as a leading florist in Heathfield, ensuring timely and efficient flower deliveries for all your needs.
In conclusion, Serenata Flowers is dedicated to providing exceptional customer satisfaction and sustainable practices as a florist in Heathfield and the broader regions across England and the UK. Look no further than Serenata Flowers for your next flower delivery, offering unparalleled service and quality with a touch of local charm.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
