You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Dainty dahlias, delightful daisies or amazing orchids – blooms need special treatment when they're being shipped to addresses in Hedge End. At SerenataFlowers.com, we have the experience and expertise in flowers delivery to ensure that your blooms arrive in perfect condition, seven days a week. Our flower delivery service in Hedge End employs skilled florists and logistics experts to ensure that every bouquet is perfectly packed and carefully delivered to its destination. Our next-day flower delivery service ensures that your flowers arrive looking gorgeous, whether that's a single romantic rose or a bridal bouquet.
To translate your message into something really special takes a florist with real skill and passion. Our florists in Hedge End are those people – dedicated, artistic people who really care not just about flowers, but about the people who are sending and receiving these messages. As florist online we make sure that your bouquet is the best it can be. At SerenataFlowers.com, our people understand the language of flowers, and exactly what you want to say. They can arrange for a delivery in Hedge End so that no matter where you are, you can always send a special message in flowers.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
