You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
Welcome to Serenata Flowers, your go-to destination for premium flower delivery in Walton-on-Thames, England, and its picturesque surroundings. Nestled along the scenic River Thames, Walton-on-Thames is a charming town bordered by Shepperton, Weybridge, and Esher, making it an ideal location to send beautiful bouquets to your loved ones. Our exceptional service operates seven days a week and offers free delivery, ensuring you never miss an opportunity to surprise someone special with a floral treat.
As an esteemed florist in Walton-on-Thames, Serenata Flowers is committed to providing a trusted local flower delivery experience that prioritizes quality and customer satisfaction. While we don't offer same-day delivery, we ensure the closest flower service by sourcing fresh flowers daily from top growers and farms worldwide. Every bouquet is carefully crafted and shipped the same day the flowers arrive, guaranteeing next-day delivery, maximum freshness, and an extended vase life.
Serenata Flowers takes pride in its commitment to sustainable practices, from minimal packaging to eco-friendly operations. We are honoured to have received the 2023 accolade of Best Letterbox Flowers from The Independent, testament to our dedication to sustainability and customer satisfaction.
The delightful charm of Walton-on-Thames, along with its connections to nearby areas, plays a significant role in inspiring the designs of our exquisite bouquets. Serenata Flowers caters to a diverse range of occasions – be it a Birthday, Anniversary, Thank You, New Baby, Congratulations, Get Well, or Romance – our selection of roses, peonies, gerberas, sunflowers, lilies, and more, ensures the perfect floral expression for every sentiment.
We understand that life doesn't pause for weekdays, which is why we offer our exceptional flower delivery service in Walton-on-Thames seven days a week. Although Serenata Flowers does not provide wedding or event flowers in Walton-on-Thames, we recommend reaching out to local florists for such services.
In conclusion, Serenata Flowers is dedicated to providing an unparalleled flower delivery experience in Walton-on-Thames and throughout England. With a steadfast commitment to sustainability, customer satisfaction, and a diverse range of bouquets for every occasion, Serenata Flowers is the florist of choice in Walton-on-Thames and the broader UK. Experience the difference today by choosing Serenata Flowers for all your floral gifting needs.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
