You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Serenata Flowers is proud to be the go-to florist for those in need of a beautiful, reliable, and convenient flower delivery service in Whitstable and its surrounding areas. Located on the stunning Kent coastline, Whitstable is well-known for its captivating charm and vibrant community, making it the perfect place to send breathtaking bouquets to your loved ones. Our free seven-day-a-week delivery service extends to nearby towns and villages, covering various postcode areas and districts to ensure residents can easily send and receive stunning floral creations.
As a trusted local flower delivery service, Serenata Flowers prioritizes the freshness and quality of our dazzling bouquets. While we don't offer same-day delivery, our flowers are sourced daily from top growers and farms worldwide, ensuring maximum freshness and vase life. Once our flowers arrive, they are shipped the same day for next-day delivery, providing our customers with the closest flower service and the freshest blooms available in Whitstable.
Serenata Flowers takes pride in our commitment to sustainability, using minimal packaging to protect the environment and reduce waste. Our efforts have been recognized by The Independent, awarding us the 2023 accolade of Best Letterbox Flowers, reflecting our dedication to eco-friendly practices that also ensure the safe and timely arrival of our stunning floral arrangements.
Inspired by the local charm and natural beauty of Whitstable and its neighbouring areas, Serenata Flowers creates bouquets suitable for all occasions, including Birthdays, Anniversaries, Thank You, New Baby, Congratulations, Get Well or Romance. Our expert florists carefully select a variety of popular flower types, such as roses, peonies, gerberas, sunflowers, and lilies, to craft unique, stunning arrangements that capture the essence of Whitstable's enchanting atmosphere.
As a premier flower delivery service in Whitstable, Serenata Flowers offers free seven-day-a-week delivery to cater to all your floral needs. Please note that while we don't provide wedding or event flowers in Whitstable, local florists may be able to assist you with these specific requirements. Don't hesitate to explore the delightful range of Serenata's bouquets to find the perfect gift for any occasion or to simply brighten someone's day.
At Serenata Flowers, we are dedicated to providing exceptional customer satisfaction through our stunning floral arrangements, eco-friendly practices, and reliable delivery services. With a deep appreciation for the charm of Whitstable and the wider English community, we aim to bring joy and delight to our customers' lives through breathtaking bouquets. Choose Serenata Flowers as your trusted florist in Whitstable and the broader UK for an unparalleled floral experience.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
